Clinic Office Manager

6 months ago


Vancouver, Canada Westcoast Naturopathic Clinic Full time

Job description

Schedule is 29 hours /week from Wednesday - Saturday

**Qualities and skills best suited for this position include but are not limited to**:

- Customer service - you are the face of our business (hospitality experience is a huge benefit)
- Trustworthy and responsible
- Professional and accountable
- Self-starter, highly motivated and able to manage time without a lot of supervision
- Knowledgeable and eager to learn
- Able to multi-task

**Experience and/or knowledge for this position should include**:

- Customer service - the importance of your personal skills cannot be understated
- Knowledge of Naturopathic Medicine/ Health and Wellness
- Proficient computer and social media skills along with the ability to troubleshoot minor IT problems and update social media platforms
- Experience using Quickbooks is an asset
- History of operating a multi-line phone system
- Proficient in MS office (specifically Word, Excel, and One Note)

**Responsibilities will include, but are not limited to**:

- Providing quality customer service to patients
- Answer all phone calls in a kind manner
- Booking patients in, and reminding them of their appointments
- Entering patient invoices and vendor bills in Quickbooks
- Placing and receiving clinic orders, as well as product shipment to our patients
- Maintaining tidiness of the clinic
- General computer software troubleshooting
- Assisting in the updates of social media platforms

Knowledge and/or experience in this field is preferred, but not required. We are looking for someone who is friendly, organized and motivated who can multitask while contributing to the smooth operation of a busy, growing clinic.

Compensation varies between $17-$22 /hour depending on experience.

**Salary**: $17.00-$22.00 per hour

**Job Type**: Part-time

Pay: $17.00-$22.00 per hour

**Benefits**:

- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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