Alumni Relations Officer

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:02/09/2023
**Req ID**: 29637
**Faculty/Division**: Temerty Faculty of Medicine
**Department**: Advancement Medicine
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00053567

**Description**:
**About us**:
World-class talent, interdisciplinary excellence and meaningful collaboration are the hallmarks of the University of Toronto’s Temerty Faculty of Medicine. As the research and educational hub within Toronto's robust health sciences network, we are uniquely positioned for impact. We have been on the forefront of life-changing health research and innovation for more than a century and continue to solve the world’s most pressing medical challenges.

The Temerty Faculty of Medicine’s Advancement Office is critical to this success. As leading advancement professionals within the largest advancement team at the University of Toronto and having recently celebrated the single largest philanthropic gift in Canadian history, we are committed to excellence and impact. We take pride in working with alumni, volunteers and donors to advance health care, education and research. We value integrity, creativity, excellence, gratitude, accountability, learning and intentionality.

**Your opportunity**:
As the Alumni Relations Officer, you will play an essential role in the development, implementation and evaluation of innovative alumni relations programs that enhance alumni affinity to the Temerty Faculty of Medicine and its academic units. You will be relied upon to develop and implement strategic programs and services in the areas of alumni, mentorship and donor engagement, build and foster relationships with alumni donors and prospects, and provide guidance to departments and student groups on alumni relations and involvement, including best practices and processes. Your high degree of professionalism, collaborative approach and well developed interpersonal and communication skills will be critical to driving the faculty’s vision forward and for achieving great success in this role

**Your responsibilities will include**:

- Developing and implementing programs and initiatives, in the areas of alumni and donor engagement that support strategic objectives
- Building and strengthening relationships and engagement with stakeholders and partners of strategic importance, including alumni, donors, volunteers and prospects
- Promoting alumni and donor engagement opportunities and conceptualizing, organizing, and executing event activities
- Planning and overseeing the implementation of an evaluation framework for programs and initiatives and analyzing the impact of programming on alumni engagement
- Keeping well-informed on industry best practices and trends and serving as a resource to departments and student groups to provide advice and guidance on mentorship programs and alumni relations.
- Providing work direction to alumni volunteer and mentors.

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four years of relevant experience in a combination of alumni relations, volunteer management and front-line customer service
- Demonstrated success in new program development, implementation and evaluation
- Experience coordinating events, including implementing virtual event technologies
- Experience building and strengthening relationships with alumni, student groups and other individuals of strategic importance
- Knowledge of the Faculty of Medicine, its applicable policies and community partners
- Experience managing databases and generating reports
- Experience fostering positive relationships with prospective and existing donors
- Experience analyzing and measuring metrics and key performance indicators, managing databases and generatingreports
- Experience developing communications, marketing plans and written materials (invitation letters, solicitation letters, briefing materials, mailing lists)
- Experience recruiting, leading and motivating volunteers
- Ability to operate effectively in complex multi-stakeholder environments, such as education and healthcare, and working with academics and physicians whose vision for changing the world demands both excellence and results

**To be successful in this role you will be**:

- Communicator
- Multi-tasker
- Organized
- Problem solver
- Tactful
- Team player

**Closing Date**: 02/23/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial
**Recruiter**: Becky Cho

**Lived Experience Statement

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