Interim Director, Alumni Programs and Services

1 month ago

Toronto, Canada NPower Canada Full time

**About NPower Canada**

NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and adults by launching them into meaningful and sustainable digital careers. As a national employment program, NPower Canada provides employers with access to a pipeline of eager, diverse and job-ready talent with in-demand digital skills who are primed to succeed in the workplace.

As part of our corporate culture, we pride ourselves in innovation and continuous improvement, actively encouraging employees to bring fresh perspectives and ideas to the forefront.

NPower Canada operates from coast to coast in Canada, while our sister entity operates widely across the US.

**NPower Canada is a certified Great Place to Work® in 2023 and named a 2023 Best Workplace for Giving Back.**

**What We Offer**:

- Flexible work hours based on your function, promoting work-life balance. Our work environment is a hybrid of in-office and remote work, depending on your role and project requirements
- Comprehensive extended health care coverage with 100% premium cost paid by the employer
- A retirement savings plan with a generous matching contribution
- Opportunities for career development and tuition reimbursement
- A clear path for career advancement within a growing organization
- An equipment allowance and provided computer equipment
- Starting annual vacation of three weeks, with additional paid time off during the final week of December
- Generous paid Federal and Provincial holidays, personal days, and sick leave

**Position Summary**:
The Interim Director, Alumni Programs & Services will report directly to the Associate Vice President, Program Development & Alumni Engagement and will lead the design, development, and implementation of comprehensive scalable programs and services for our graduate alumni community. As the Interim Director, you will play a pivotal role in ensuring the continued success and growth of NPower Canada’s mission to launch underserved and underrepresented individuals in Canada into sustainable digital and tech-related employment. You will be responsible for creating and managing a suite of services that support our alumni in their career progression, job placement, and ongoing professional development.

**Key Accountabilities**

Program Development and Directorship:

- In collaboration with the Associate Vice President, Program Development & Alumni Engagement and other departmental leadership, develop, implement, and measure a tiered range of alumni-focused programs and services to address diverse needs, including job placement, career progression, industry-specific education, and networking opportunities.
- Oversee the ongoing creation and execution of self-directed and instructor-supported education programs, such as Google Data Analytics, Google Project Management, and Microsoft AI 900 courses, tailored for alumni possessing at least 1 year of professional experience.
- Design and deliver specialized and scalable career development services for alumni transitioning into advanced employment fields (e.g., Cyber, Project Management), ensuring relevance and alignment with industry trends.
- Lead contributions in Alumni Job Placement and Career Progression Support, driving success in activities such as the coordination of activities such as "Intake Tuesdays", collaborating with Alumni Association staff to provide resume speed reviews, mock interviews, and career consultations.
- Develop strategies to facilitate alumni's access to employment services on an as-needed basis, connecting them with relevant job opportunities and community partners.
- Generate and foster speaking opportunities and similar activities for alumni within the current cohort to share insights and experiences, enhancing learning and mentorship.

***

Engagement and Partnerships:

- Collaborate closely with the Alumni Council, MarComms Team, and Development Team to organize enriching alumni events and activities, fostering a sense of community and belonging.
- Cultivate industry relationships and partnerships to provide mentorship, special engagements, and access to industry events, thereby enhancing alumni networking, professional growth opportunities
- In effort to ensure alumni engagement is deepened and aligned with NPower Canada’s pipeline development and statistics progression, establish and maintain relationships with top referral partners and networks to ensure seamless access.
- Collaborate with relevant stakeholders to connect alumni with community referrals and partner organizations for specialized support.

Quality Assurance, Outcome Measurement and Reporting:

- Ensure the delivery of high quality training and services that meet or exceed established standards, evaluating and improving programs as necessary.
- Develop and monitor key performance indicators (KPIs) to measure program success, participant outcomes, and the overall impact of NPower Canada's initiative

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