Transportation Services Manager

4 months ago

Toronto, Canada SPRINT Senior Care Full time

**About SPRINT Senior Care**:
We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay healthy, safe, connected, and live as independently as possible.

Our Transportation service service enables clients to attend important appointments while continuing to live independently in the community. As the lead agency for Toronto Ride, SPRINT Senior Care leads a collaborative partnership of not-for-profit, community support service agencies that provide assisted door-to-door transportation.

**Position Type**:
Full-time, Permanent

**Schedule**:
Day shift

Monday to Friday

**Work Location**:
In person

**Job Summary**:
The Transportation Services Manager is responsible for overseeing the operations of the Transportation program. Primary responsibilities include leading a team of Coordinators and Drivers in meeting client transportation needs, and day-to-day operations including ride coordination and scheduling, service monitoring, client services, workforce planning, supervision, service statistics and documentation.

**What you will do**:

- Maintain and enhance respectful and helpful relationships with clients.
- Lead quality and safety initiatives and improvements for the department for clients, staff and volunteers.
- Oversee the development and maintenance of departmental standards, policies, and procedures.
- Oversee logistics of transportation service provision including communication and participation with clients, caregivers, internal agency staff/volunteers, interagency partners, and referral sources.
- Provide support and/or backup for receiving and recording client ride requests and the production of schedules for service delivery.
- Supervise assigned team of Drivers and Coordinators.
- Assess and fill current and future staffing needs.
- Work with internal and external referral sources to implement program plans.
- Assist in identifying, developing, and establishing new transportation opportunities.
- Oversee the implementation of program evaluation, quality and risk management activities.
- Support staff with the use of mobile phones and client information management system.
- Arrange regular and ad hoc department meetings, training, and events.
- Reconciling Driver Availability with Novus (Trapeze) and confirming work schedules with drivers, as needed.
- Ensure that information in client profiles and client billing is kept up to date.
- Responsible for maintenance of the program including all administrative duties associated with the department.
- Ability to work flexible hours as required.

**What You’ll Bring**:

- Degree or college diploma, in a relevant discipline
- Experience supervising staff
- Demonstrated ability to work under pressure in a fast-paced work environment
- Proven ability to identify problems and develop and implement solutions
- Self-directed and results oriented with an ability to prioritize tasks
- Experience coaching and training staff members
- Strong interpersonal, leadership, and customer service skills
- Exceptional computer skills: experience with Trapeze, Alayacare and DriverMate is an asset
- Ability to master new computer skills and programs quickly
- Excellent attention to detail
- Experience with transportation logistics is an asset
- Experience working with seniors is an asset.

**Benefits**:

- Comprehensive Benefits Plan (health, dental, insurance)
- Disability insurance
- Pension Plan
- Employee assistance program
- Life insurance
- Tuition reimbursement
- Dental care
- Vision care
- Paid time off
- Wellness program

**Our Caring Workplace**:

  • Part Time Cleaner Wanted for Airbnb Property

    15 hours ago

    Toronto, Ontario, Canada Manager Full time

    We are seeking a reliable and motivated individual to join our team as a part-time cleaner for an Airbnb property. This is an entry-level position that offers a competitive hourly rate of $15.As a part-time cleaner, you will be responsible for maintaining the cleanliness and organization of our Airbnb space. If you are interested in this opportunity, please...

  • Quality Assurance Manager for Transportation Projects

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    About UsONxpress Transportation Partners is a leading provider of transportation solutions, chosen by Metrolinx and Infrastructure Ontario to deliver the On-Corridor Works project.This multi-billion-dollar capital program will transform the GO regional rail network with electrification, more frequent service, shorter journey times, and a modernized system...

  • Project Manager for Large-Scale Transportation Infrastructure Development

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    About ONxpress Transportation PartnersWe are a leading name in the transportation industry, renowned for delivering exceptional results in large-scale projects. Our proven track record includes successful collaborations with Metrolinx and Infrastructure Ontario (IO), positioning us to spearhead the Development Phase of the On-Corridor Works project.This...

  • Lead Estimator for Major Transportation Projects

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    About ONxpress Transportation PartnersONxpress Transportation Partners is a leading player in the transportation industry, renowned for delivering exceptional results on large-scale projects. With a proven track record of successful collaborations with Metrolinx and Infrastructure Ontario (IO), we have been selected to spearhead the Development Phase of the...

  • Logistics Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada Briere Transportation Full time

    About Briere TransportationAt Briere Transportation, we pride ourselves on delivering customized solutions for our clients' supply chain needs. Our team of logistics experts is dedicated to providing exceptional service and support.We are currently seeking a highly skilled Logistics Operations Manager to join our team in Toronto, ON.

  • Construction Project Lead

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    As a Senior Estimator at ONxpress Transportation Partners, you will play a pivotal role in shaping the future of transportation in the Greater Toronto and Hamilton Area.We are seeking an experienced Senior Estimator to lead our estimating team on a historic project that will revolutionize the GO regional rail network. With over 10 years of hands-on...

  • Estimator - Transportation Infrastructure Project Lead

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    About ONxpress Transportation PartnersONxpress Transportation Partners is a renowned player in the transportation industry, distinguished for delivering exceptional results on large-scale projects. Our proven track record of successful collaborations with Metrolinx and Infrastructure Ontario (IO) has positioned us to spearhead the Development Phase of the...

  • Logistics Operations Manager

    1 month ago

    Toronto, Ontario, Canada Briere Transportation Full time

    High-Performance Freight DispatcherWe are seeking a skilled Logistics Operations Manager to join our team at Briere Transportation, an Asset-Based carrier. This individual will play a critical role in securing freight, negotiating rates, and fulfilling all load-booking tasks with accuracy and efficiency.About UsBriere Transportation has helped shippers...

  • Project Manager, Transportation Services

    2 months ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 51278 **Job Category**:Project Management **Division & Section**:Transportation Services, Business Performance **Work Location**:Metro Hall, 55 John Street (hybrid) **Job Type & Duration**:Full-time, 2 years **Salary**:$102,155 - $135,815 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**: Non-Union **Number of...

  • Customer Service Representative

    2 days ago

    Toronto, Canada Quarterback Transportation Full time

    **At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.** By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an...

  • Transportation Project Cost Estimator Leader

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    Unlock Your Expertise as a Senior Project EstimatorONxpress Transportation Partners is a leading name in the transportation industry, renowned for delivering exceptional results in large-scale projects. With a proven track record of successful collaborations with Metrolinx and Infrastructure Ontario (IO), we have been selected to spearhead the Development...

  • Expert Transportation Estimator for Large-Scale Projects

    4 weeks ago

    Toronto, Ontario, Canada ONxpress Transportation Partners Full time

    Company OverviewONxpress Transportation Partners is a leading name in the transportation industry, renowned for delivering exceptional results in large-scale projects. With a proven track record of successful collaborations with Metrolinx and Infrastructure Ontario (IO), we have been selected to spearhead the Development Phase of the prestigious On-Corridor...

  • Account Manager

    4 days ago

    Toronto, Canada Quarterback Transportation Full time

    **At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.** By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an...

  • Manager Transportation

    7 months ago

    Toronto, Canada Association des transports du Canada Full time

    **Salary and benefits**: $122,000 - $158,105 per Year **Organization name**: City of Toronto **Duties**: The Transportation Services Division at the City of Toronto is a team with impact. We deliver vital services every day, while also reimagining new and improved ways to design our future infrastructure, better serving the residents of and visitors to the...

  • Enterprise Regional Sales Manager

    7 months ago

    Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Project Manager Transportation Services

    4 weeks ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 52689 **Job Category**:Project Management **Division & Section**:Transportation Services, Permits & Enforcement **Work Location**:433 Eastern Avenue, Toronto, ON M4M 1B7 **Job Type & Duration**:Temporary, Full-Time, 12 Months **Salary**:$102,155.00 - $135,815.00, TM1907, Wage Grade 7. **Shift Information**: Monday - Friday, 35 Hours Per...

  • Transportation Operations Manager

    4 weeks ago

    Toronto, Ontario, Canada Reimer Associates Inc. Full time

    Company Overview:Our client, a renowned transportation company with extensive experience in providing dedicated fleet solutions, freight services, and supply chain management across Canada.Job Description:We are seeking an accomplished Director of Transportation Operations to lead our operations team. This role is ideal for a seasoned professional looking to...

  • Toronto Account Manager

    7 months ago

    Toronto, Canada Quarterback Transportation Full time

    **At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.** By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an...

  • Product Manager, It

    7 months ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Manager Patient Transport Support Services Admin

    7 months ago

    Toronto, Canada Unity Health Toronto Full time

    The Manager Patient Transport is accountable for providing leadership, direction and expertise in all aspects of the provision of Patient Transport services at St. Joseph's Health Centre and the St. Michaels Hospital site, ensuring all standards are in keeping within best practice. The position is responsible for monitoring and ensuring operations are...