Help Desk Support

diagnose and resolve technical hardware and software issues - research questions using available information resources - advise user on appropriate action - follow standard help desk procedures - log all help desk interactions - administer help desk software - follow up with customers and users to ensure complete resolution of issues - redirect problems to...

**_Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and temporary OPSEU Local 576 Unit 1 employees with one year of continuous service._** Reporting to the Manager, Service Management (IT), the Help Desk Support Coordinator (IT) is responsible for the coordination and provision of courteous and...

Our business is rapidly expanding and we are looking for a new team member. Lots of opportunities for personal development in an ever growing and expanding environment / industry. Help Desk Support We are looking for an experienced IT Support / Help Desk Technician, to resolve helpdesk tickets from the many business customers we support. You will provide...

Title : Help desk Support Location : Toronto Canada ( onsite role ) Duration : 6+ months Skills: Good knowledge on system support installation Knowledge in Troubleshoot and resolve system issues or problems with device hardware and software **Job Type**: Fixed term contract Contract length: 6 months Schedule: - 8 hour shift Ability to...

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...

Educate end - users on highly technical content regardless of level of experience. - Ability to multitask and stay calm under pressure, dealing with ongoing problems and deadlines - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals - Documents, maintains, upgrades or replaces hardware and software systems. -...

Kinka Family is currently looking for an **IT Help Desk/ Support** to join our team! **JOB OVERVIEW** The IT Help Desk/ Support position provides hardware and software assistance and support to system users across KINKA FAMILY including Restaurants & Office staff. The incumbent will have great technical knowledge and be able to communicate effectively to...

**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...

**Scope**: Reporting to the Director of IT, the Help Desk Support Specialist provides phone-based technical assistance to end users, troubleshooting issues related to hardware, software, and network systems. You will be responsible for efficiently resolving customer queries, ensuring a high level of customer satisfaction, and escalating more complex issues...

We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues. To be successful as a help desk manager you should...

Purpose Provide service and support, as part of Lifeline Canada, to maintain and grow the customer base currently at 90 thousand customers monitored in Toronto and Montreal. Job **Responsibilities**: Help Desk Support: Provide 1st level help desk support to 250 internal and external clients across Canada Interact with other corporate help desks to assist...

**Help Desk Training Support Specialist** Contract - 14 Months On-Site The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a...

**OVERVIEW**: Reporting to Senior Director, IT Operations & Desktop Application Support the IT Help Desk Support Intern is responsible for supporting the Help Desk team solve a variety of reactive and proactive IT issues. **RESPONSIBILITIES**: - Ticket Management - field, triage, and prioritize all incoming problem tickets from end users at the same time...

**Toronto** **Canada** We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Job Posting**:IT Help Desk **Hours**:35 hours per week **Duration**:8 weeks **Remuneration**:$16.55 per hour **About the Organization**: - The Mennonite New Life Centre (MNLCT) is a vibrant, multi-cultural settlement agency for newcomers to Canada. The Centre provides a variety of settlement services, including information/orientation, language...

**Title - **Senior Help Desk Specialist I** **Position - Full Time Parament** **We're building the next generation of capabilities that powers our merchant-first ecosystem. The radical and responsible delivery of value is our mandate. We believe that focused and empowered teams can do great things. You'll find that we're a curious, driven, and pragmatic...

ScopeReporting to the Director of IT, the Help Desk Support Specialist provides phone-based technical assistance to end users, troubleshooting issues related to hardware, software, and network systems. You will be responsible for efficiently resolving customer queries, ensuring a high level of customer satisfaction, and escalating more complex issues to the...

**Title**:Help Desk Support Technician **Reports To**:Automation & Software Development Manager **Summary** The Help Desk Support Technician is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations, electronics and electrical systems. Major accountabilities will include client...

Position OverviewPower your future with Qualus in our Information Technology department as IT Help Desk. The primary function of this role is to provide technical and help desk support for incoming requests via telephone, email, and self-service portal inquiries from all Qualus offices and those who work in the field. Under the leadership of the Manager of...

**Dutton Brock LLP** is a mid-size Commercial Insurance litigation and Insurance Defence firm, dedicated to providing exceptional legal services to all our clients. We offer an excellent work environment with a competitive compensation package. **Responsibilities**: - Respond to technical issues submitted to the Help Desk ticketing system and act as a...