Band 4 - Director, Business Service Desk & Product

2 weeks ago


Burnaby, Canada BC Public Service Full time

Posting Title- BAND 4 - Director, Business Service Desk & Product Transition- Position Classification- Band 4- Union- N/A- Work Options- Hybrid- Location- Burnaby, BC V3J 1N3 CA
- Campbell River, BC V9W 6Y7 CA
- Chilliwack, BC V4Z 1A7 CA
- Fort Nelson, BC V0C 1R0 CA
- Kamloops, BC V2H 1B7 CA
- Kelowna, BC V1Z 2S9 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Nelson, BC V1L 6K1 CA
- Prince George, BC V2N4P7 CA
- Smithers, BC V0J 2N0 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA
- Williams Lake, BC V2G 5M1 CA- Salary Range- $102,900.00 - $136,700.11 annually, plus $36.53 bi-weekly isolation allowance for Smithers; $53.13 bi-weekly Isolation allowance for Fort Nelson.- Close Date- 5/6/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Water,Land,ResourceStewardship- Ministry Branch / Division- Business Service Desk & Product Transition/Natural Resource Information & Digital Services- Job SummaryNatural Resource Information & Digital Services (NRIDS) is the information management/information technology (IM/IT) service provider and organizational partner to the Natural Resource Ministries (NRM). As the centralized authority for all information, geospatial data, and technology across the NRM, NRIDS is leading the transformation and modernization of business practices through new and innovative technology solutions, continuous improvement projects and operational IM/IT solutions.

Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Water, Land and Resource Stewardship.

**Job Requirements**:

- A degree in business, operations management, public administration, information management/technology, computer science or a related field; OR
- An equivalent combination of education, training and experience may be considered.
- A minimum of four (4) years of recent, related experience in all of the following:

- Managing capital and/or operational budgets, forecasts, contracts and expenditures ensuring compliance with fiscal parameters and the prudent use of financial resources.
- Experience leading client facing teams and resolving complex staff and client issues.
- Experience building relationships with multiple jurisdictions and partners.
- Relevant training or certification related to ITIL, Agile and/or Scrum Methodology.
- Experience working with BC Government’s Digital Framework and Digital Principles and Policy Chapter 12: IM/IT Management.
- Experience with Lean processes or continuous service improvement methods.
- Experience with technical change management.
- Supervising employees in a union environment.

**About this Position**:
This position is excluded from union membership.
There is currently one permanent full time opportunity available.
An eligibility list may be established to fill both current and/or future permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
This position can be based in any Ministry of Water, Land, and Resource Stewardship office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more. With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO**:

- Please do not submit a cover letter as it will not be reviewed.

**Questionnaire: YES** - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
- Job Category- Information Management/Information Technology,



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