Learning and Development Specialist

3 weeks ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to the Associate Manager, Learning Content Development, the Learning and Development Specialist creates the learning materials needed to help field leaders, advisors and operations team members learn about their roles, new technologies, new products, new sales, as well as operations and compliance processes for a variety of key corporate initiatives. They also update existing learning materials for accuracy.

**What you will do**
- Consult with business partners to understand learning needs and provide input into learning contracts that meet the needs and objectives of specific target audiences.
- Create professional and innovative learning materials, such as: online courses, digital learning resources, learning videos, job aids, coaching guides, and materials for facilitated sessions using advanced software authoring tools.
- Design learning activities, questions and resources to help field roles engage with the content and retain key information vital for their success.
- Effectively liaise with other corporate teams within Distribution Learning and Development, as well as Insurance and Wealth Solutions, Compliance, Product Marketing, Sales Enablement, Marketing Communications, Distribution Communications Engagement, French Translations, Market Conduct and Legal.
- Develop, maintain and communicate production schedules for tactics to ensure timely delivery of learning materials for each project.
- Manage the review process for learning content by following up with required reviewers and documenting the steps for audit purposes.
- Maintain organized digital files according to the team’s standard processes.

**What you will bring**
- Experience assessing needs and developing learning programs in a corporate setting.
- Solid understanding of adult learning principles and methodologies (post-secondary education in Education, preferably Adult Education, is required).
- Working knowledge of e-learning authoring tools such as Articulate 360, Lectora, Camtasia, Brainshark, Adobe Acrobat Pro, Vyond, Camtasia and MS Office.
- Knowledge of distribution channels, business management processes, insurance, wealth and financial planning is an asset.
- Track record of consultation and influence when working with others across corporate teams.
- Ability to take initiative, prioritize job responsibilities and work efficiently with mínimal supervision in a team environment.
- Strong oral and written communication skills, as well as solid organizational skills.
- Ability to work effectively and efficiently on multiple projects in an agile work environment.
- Knowledge of AODA best practices for instructional design is an asset.

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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