Ar Coordinator, Collections

2 weeks ago

Mississauga, Canada Maple Leaf Foods Full time

**The Opportunity**: The AR Coordinator is responsible for the collection and follow-up of all unreconciled items relating to a particular portfolio of accounts, as well as the accurate coding and processing of all customer deductions, in compliance with our company policies and department procedures.
**Snapshot of a Day-in-the-Life**:

- Monitor assigned customer accounts for adherence to approved credit terms, and changes in customer business activities. Escalate exceptions to Manager where appropriate.
- Make regular collection calls to customers that have past due invoices on their account, reinforcing payment terms and requirements.
- Work with the Credit team for orders on credit block and decide next steps for order release based on department procedure and company policy approval levels.
- Identify and work all claims (trade spend, pricing issues, shortages, etc.) following appropriate procedures to clear each one. Obtain back up, prepare, code and forward all claims to the various stakeholders for approvals. Work closely with our sales, Marketing and Trade/Pricing personnel for documentation and approvals where necessary.
- Communicate with customers and sales regarding repayment of invalid deductions & upcharges/rebills.
- Develop customer relationships, both internal and external.
- Reconcile and request offsets to clear o/s items in the sub-ledger, in a timely manner.
- Follow-up and escalate issues in a timely manner, according to department procedure.
- Provide Credit policy and A/R procedure assistance to customers, sales reps and other company departments.
- Other duties as assigned to provide support to the AR team.

**What You’ll Bring**:

- Ability to effectively communicate both written and verbally at all levels with customers, sales and management.
- A minimum of 5 years related experience in a finance capacity
- Minimum of 3 years post-secondary education in the Finance field
- Must possess strong organization and time management skills
- Must have strong Excel skills
- Must understand the importance of company policies and procedures
- Must be a team player with an ability to grow and develop others.
- Strong Negotiation and Collection skills
- Focused on internal & external performance measures
- Sound knowledge of accounting principles and procedures.
- Ability to analyze customer’s DSO performances and make recommendations
- Exhibit the initiative, drive and determination to achieve stretch targets
- 1 to 2 years SAP experience

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

**About Us**: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth.
- We are carbon neutral.
- We are one of the only food companies in Canada to set science-based targets.
- We aim to reduce our environmental footprint by 50% by 2025.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
**A diverse and inclusive work environment**: Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what

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