Bilingual Collections Agent

3 weeks ago

Mississauga ON, Canada Sysco Full time

Bilingual A/R Credit & Collections Associate in Mississauga , Ontario
Bilingual A/R Credit & Collections Associate
Credit & Collections Supervisor
Full-time, Hybrid
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Guest Supply Canada, a wholly owned subsidiary of Sysco and a division of Guest Worldwide, specializes in the distribution of products such as personal care amenities, a full range of textiles, paper products and hotel room accessories to the Travel and Leisure industry. Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. For more information, visit or follow us @SyscoCanada at facebook.twitter.This role will be responsible for the day-to-day credit and collection of accounts. The Associate will work internally and externally with various stakeholders to review account status and escalate collection issues to Supervisor or other decision makers when necessary. The Bilingual AR Credit & Collections Associate will process order holds, deductions, discounts, receipts, collections, reconciliations, credit checks, issue investigation and resolution for any discrepancies as required by customers. The Credit & Collections Associate will back up the Senior AR/Credit & Collection Associate and the AR/Credit & Collection Associate as needed with order holds.
Responsible for making daily collections call based on weekly aged reports and overseeing aging with goal to maintain 75% current
Release orders daily based on status of customer accounts. This also requires follow up phone calls and/or emails for orders that are on HOLD
Prepare and send reconciliation package to External customers showing all deposits in the system, any deposits applied and the remaining balance.
Scan cheques and process credit card deposits with the bank. Other accounting/administrative/special assignment and other duties as assigned. AR/ Credit & Collections Associate and AR Credit & Collections Associate for cheque scanning and credit card processing.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Minimum 3 years of progressive experience within accounts receivable and/or collections, with knowledge of cash applications
Preferred accounting or business-related post-secondary education
Intermediate proficiency with Microsoft Excel, Word, and Outlook
Bilingual (English & French) is required
Connecting the world to share food and care for one another
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups
(*benefits may vary based on location or bargaining unit)
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