Salesforce Administrator

2 weeks ago

Toronto, Canada Canacre Full time

Join the Canacre team in an exciting role working on leading edge infrastructure projects.

We are technical experts in land, energy, and transportation development delivering accurate, innovative, and agile solutions to our partners. We provide land acquisition, geospatial mapping, data management, web-based GIS, community relations, land feasibility studies, and permitting services. Canacre’s clients include developers, large scale service providers, and government entities that are involved in the planning and development of energy projects, rights of way, resources, and infrastructure across Canada and the United States. Canacre works on large-scale wind and solar power projects, high-voltage transmission lines, pipeline projects, municipal roads projects, and groupings of cellular towers and rooftop antennas.

At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity, and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact.

The Salesforce Administrator will support business operations by maintaining and improving our Salesforce environment. Collaborating with cross-functional teams will ensure data accuracy, system functionality, and efficient workflows. The Salesforce Administrator will utilize Salesforce for relevant reports.

**DUTIES AND RESPONSIBILITIES**:

- Support day-to-day administration, including troubleshooting issues and optimizing processes.
- Assist in user setup, role assignments and permission management.
- Maintain data integrity through imports, exports, and deduplication efforts.
- Create and modify reports, dashboards, and list views for different departments.
- Assist in configuring and automating workflows using Salesforce Flow.
- Provide training and technical support to end users to enhance adoption.
- Collaborate with other departments to understand business needs and suggest system improvements.
- Maintain account records including contact information for relevant leads.
- Support Proposals team on new account set up and lead tracking.
- Stay updated on Salesforce best practices and upcoming features to support business growth.

Other duties as required

**QUALIFICATIONS**:
**Education**
- Post-secondary education in Business or relevant field is preferred.

**Experience**
- Minimum 2 years’ professional experience using Salesforce.
- Professional experience using Power BI is considered an asset.
- Professional experience with reports, dashboards, and data management tools would be considered an asset.

**Knowledge/Skills**
- Strong problem-solving and analytical skills. Knowledge of Salesforce architecture, objects, and security settings.
- Ability to work in a fast-paced startup environment and adapt to changing priorities.
- Excellent communication skills, both verbal and written.
- Strong ability to work both independently and in a collaborative team.
- Curious, active learner who likes to take on challenges and learn new things.
- Customer-centric mentality with the desire to continuously improve processes and deliverables for both internal and external partners.
- Salesforce Administrator Certified (ADM-201) preferred.

At Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs.

Canacre is an equal opportunity employer, committed to a diverse workforce. Canacre complies with federal and state/provincial law governing non-discrimination in employment practices.

At Canacre, we are committed to upholding the highest standards of employment practices in each jurisdiction we operate in. We ensure that all employees are fairly compensated for their work, in accordance with the provisions outlined by the Fair Labor Standards Act (FLSA) and the Canada Labour Code.

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