Salesforce Administrator

4 weeks ago

Toronto, Ontario, Canada EvenUp Full time

EvenUp is one of the fastest-growing generative AI startups in history, on a mission to level the playing field for personal injury victims, which range from motor vehicle accidents to child abuse cases. Our products empower law firms to secure faster settlements, higher payouts, and better outcomes for those who need it most.

We are seeking a highly skilled and motivated Salesforce Administrator to join our dynamic team. You will help launch the Salesforce platform for EvenUp, as we revolutionize the legal tech industry. As a Salesforce Admin, you will be responsible for managing and optimizing our Salesforce platform, ensuring it is configured to meet the needs of our business, and providing support to end-users. You will play a crucial role in maintaining data integrity, enhancing user adoption, and delivering valuable insights through reporting and automation.

What you'll do:
  • Help in overseeing the overall Salesforce platform, ensuring optimal performance and user experience.
  • Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
  • Design, develop, and customize Salesforce solutions to meet evolving business needs.
  • Create flow automation for tasks, alerts, field updates, etc.
  • Assist with the management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings.
  • Consistently review current processes and configurations, and suggest improvements to continuously achieve sustainability.
  • Maintain technical design documentation based on functional and stakeholders' requirements.
  • Work with stakeholders and various teams to define system requirements and customize the Salesforce platform to ultimately enhance end user productivity and efficiency.
  • Serve as the technical subject matter expert that will include configuration, development, integration, and customization.
What we look for:
  • 5+ years of experience with Salesforce Administration with a proven track record of successful projects and implementations.
  • SaaS industry experience preferred.
  • Salesforce Administrator Certification.
  • Extensive experience with Salesforce Sales Cloud and Lightning.
  • Can think in terms of simplicity and scalability in Salesforce. Have a knack for listening and interpreting user requirements and then turning them into action.
  • Proficiency in managing user roles, profiles, permission sets, and sharing rules.
  • Strong expertise in flow automation and validation rules.
  • Experience with data management tools and ensuring data integrity.
  • Strong troubleshooting and problem-solving skills, with a focus on root cause analysis.
  • Ability to interact with both technical and non-technical stakeholders.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Ability to work both independently and as part of a collaborative team.
  • Proactive mindset with a focus on continuous improvement and innovation.
Nice to Have:
  • Salesforce Developer Certification.
  • CPQ Experience.
  • Hyper growth experience at a vertical SaaS company.
Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, here is a preview of what we offer:

  • Choice of medical, dental, and vision insurance plans for you and your family.
  • Flexible paid time off.
  • 10 US observed holidays, and Canadian statutory holidays by province.
  • A home office stipend.
  • 401(k) for US-based employees.
  • Paid parental leave.
  • Sabbatical program.
  • A meet-up program to get together in person with colleagues in your area.
  • Offices in San Francisco and Toronto.

Please note the above benefits & perks are for full-time employees.

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform provides rich business insights, AI workflow automation, and best-in-class document creation for injury law firms. EvenUp is the trusted partner of personal injury law firms. Backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more, EvenUp's customers range from top trial attorneys to America's largest personal injury firms. EvenUp was founded in late 2019 and is headquartered in San Francisco. Learn more at www.evenuplaw.com.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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