Administrator, Managed Services
6 months ago
Location: Work from anywhere _
**Here’s what we do and why we do it**
**Here's how you will contribute to the success of the company**
**Here's what your day-to-day will look like in this role.**
- Manage tools for monitoring, updates and reports including servers, virtual machines, networks, security systems, etc.
- Respond to incidents generated by the monitoring systems, provide diagnosis and participate in the resolution of the various cases.
- Investigate complex problems and propose solutions or improvements to clients.
- Respond to service requests from customers who have subscribed to our services.
- Create and/or maintain documentation which includes build books, operating and maintenance procedures.
- Provide technical assistance to team members and colleagues
**Here's what you need to have and master to get the job**
- DEC in Computer Science or a combination of training and relevant experience.
- You have a minimum of 5 years of clients support on technical issues.
- Certification AZ104 (Microsoft Azure Administrator)
- Experience with managed services or with tools such as ConnectWise, Kaseya, NinjaRMM or any other remote monitoring and management software.
- Experience with security softwares, such as Fortigate, Fortinet, Bitdefender and other treat management solutions
- You have experience in managed service delivery, monitoring and/or remote management.
- You have solid skills in troubleshooting and performance analysis.
- You understand the fundamentals of virtualization, an asset.
- You know the concepts of network communications.
The following will be considered as assets:
- Programming and/or development of scripts using PowerShell or Bash.
- Remote Desktop Services (RDS), web (IIS/Apache), databases (MS SQL, MySQL/MariaDB), Active Directory and GPO.
- Windows Servers and related services including AD, GPO, DHCP, DNS, Hyper-V, Microsoft System Center, Microsoft 365
- Vmware Vsphere 6.7 and 7.0 and related software: vCloud Director, NSX-V and NSX-T, vRealize Log Insight, vRealize Operations
- Veeam Cloud Connect, Veeam Backup & Replication
- Intermediate to advanced knowledge in cybersecurity.
- Knowledge of clustered and high availability environments.
- Experience in recovering services in the event of an outage/attack.
**Benefits of working at Sherweb**
- Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day._
**A fast-paced work environment that adapts to you**
- A friendly and diverse work culture with inclusion and equality at heart of our actions
- Beautiful offices for meetups and collaborative work (Sherbrooke and downtown Montréal)
- State-of-the art technology and tools
- A results-oriented culture where talent, action, and thinking outside the box are given due recognition
- Annual salary review based on performance
- Generous and caring colleagues of various professional and cultural backgrounds
**A flexible total compensation offer**
- Vacation time that considers your previous experience
- Advanced paid hours to recharge your batteries (holidays and mobile days)
- Flexible benefits plan that adapts to your needs
- Flexible savings fund options
- A monthly home internet allowance
**Considerable growth opportunities**
- A career path with opportunities to learn and grow
- Proximity to your direct manager and open, honest communication to support your development
- Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
- Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year._
Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.
LI-Remote
LI-RZ1
-
Program Administrative Clerk
2 weeks ago
Canada Karis Disability Services Full timeLocation: Almaguin (South River & Sundridge) The Program Administrative Clerk provides administrative support to the designated locations, assisting the Program Managers (PM) and Program Coordinators (PC) with clerical and administrative duties. They may provide administrative support to multiple locations in an assigned community. They will ensure filing...
-
Recruitment Administrator
5 months ago
Canada Infotek Consulting Services Full timeProvide administrative support to Talent Acquisition Team by managing Recruitment Coordination activities such as, interview arrangement, raise/adjudicate background check, facilitate onboarding and orientation. - Format job descriptions for internal/external and niche site postings - Coordinate and schedule Interviews between applicants and hiring...
-
Administrative Support Specialist
4 weeks ago
Canada Karis Disability Services Full timeJob SummaryThe District Administrative Clerk provides administrative support to the Executive Director and the District Office, assisting the District Leadership team with clerical and administrative duties to support district systems.Key Responsibilities:- Provide administrative support to the Executive Director and the District Office- Assist the District...
-
District Administrative Clerk-Waldheim
2 weeks ago
Canada Karis Disability Services Full timeAre you an enthusiastic person who wants to make a meaningful impact in your community? At Karis Disability Services we Value People, Foster Belonging, Respect Gifts and Serve Others. Learn more about Karis Disability Services The District Administrative Clerk provides administrative support to the Executive Director and the District Office, assisting the...
-
District Administrative Clerk-Waldheim
4 weeks ago
Canada Karis Disability Services Full timeThe District Administrative Clerk provides administrative support to the Executive Director and the District Office, assisting the District Leadership team with clerical and administrative duties to support district systems. The District Administrative Clerk will provide support to Program locations. They may be working from the District Office or may be...
-
Administrative Coordinator, Network Services
5 months ago
Canada Engaged Full time**About Food Banks Canada** At Food Banks Canada, our commitment stretches across the nation, tirelessly supporting and enhancing the work of over 4,750 food banks and community organizations. We invest in, advocate for, and bolster their critical efforts. Through diligent research, we delve into the root causes of food insecurity, devising actionable...
-
Finance and Administrative Manager
4 weeks ago
Canada Specialisterne USA Full timeFinance and Administrative Manager, Specialisterne Canada Part-time ~20 hours per weekLocation: Greater Toronto AreaRemote with occasional in-person meetings Welcome to a unique opportunity to make your mark on a company that is making a difference! Specialisterne is an internationally recognized leader in working with businesses to attract and retain...
-
SAP Administrator
2 weeks ago
Canada, CA Compunnel Inc. Full timeRequired Experience :Experience in SAP Cloud Platform, Cloud Connector, Cloud SSO is a plusMust have 5-8 years of BasisSAP NetWeaver Gateway (Fiori) administrationExperience in SAP Content server managementAdministration of SAP MaxDB databaseCloud platform Integration experienceCertification in HANA2.0Some knowledge of ABAP development is desirableExtensive...
-
Accounting Administrator
5 months ago
Canada RJ Maclean Inc Full time**Accounting Administrator** RJ MacLean Inc. is a leading Canadian-based tank cleaning company, a leader in robotic tank cleaning services. We constantly strive for improvement by developing new technologies and processes. Our management team has over 100 years of combined experience in several countries, spanning four continents. We provide our customers...
-
Administration Technician
6 months ago
Canada LCI Education Full timeTemporary full-time position for one year As an administrative technician, you are responsible for carrying out various technical work of an administrative nature for the direction of studies and mainly for academic administrative support, particularly in areas related to the management of financial and material resources and school organization. You can...
-
Disability Administrator
1 day ago
Canada IFG - International Financial Group Full timeOur client, a top insurance client in Canada is looking to hire a French Disability Administrator for their team with a contract of 6 months which is renewable and convertable. This role is Full Time Remote i.e. the candidate can be located anywhere in Canada.The Administration Intake Unit is responsible for processing the documents and images sent to the...
-
Administrative Support Coordinator
5 days ago
Canada Tim Hortons Full timeAt Tim Hortons, we pride ourselves on providing a fun and flexible work environment where guests are your neighbours, and co-workers are your friends. As an Administrative Assistant, you will play a vital role in supporting the on-site corporate office staff, ensuring seamless day-to-day operations.About the RoleThis is an excellent opportunity for an...
-
Administrative Clerk
1 week ago
Canada Adecco Full timeAdecco Professional is seeking a skilled Administrative Clerk to support the team in Aurora, ON. The ideal candidate will have 1+ year of administrative support experience, excellent communication skills, and strong MS Office proficiency.The successful candidate will be responsible for:Drafting Documents: crafting emails, letters, and memos while maintaining...
-
JDE CNC Administrator
2 weeks ago
Canada HCLTech Full timeJDE CNC Administrator RoleHCLTech seeks a highly skilled JDE CNC Administrator to support their mission-critical applications. The ideal candidate will have extensive experience in administering JDE CNC, including installation, configuration, and troubleshooting.Key Responsibilities: Administer JDE CNC, ensuring optimal performance and availabilityImplement...
-
Microsoft Systems Administrator
5 months ago
Canada High Tech Genesis Full timeLocation: Montreal QC Language: Bilingual: English-French High Tech Genesis is seeking a highly skilled and motivated Microsoft Systems Administrator to join our IT team. As a Microsoft Systems Administrator, you will play a crucial role in managing and maintaining our organization's Microsoft-based systems and infrastructure. Your primary responsibility...
-
Disability Administrator
2 days ago
Canada IFG - International Financial Group Full timeOur client, a top insurance client in Canada is looking to hire a French Disability Administrator for their team with a contract of 6 months which is renewable and convertable. This role is Full Time Remote i.e. the candidate can be located anywhere in Canada.The Administration Intake Unit is responsible for processing the documents and images sent to the...
-
Disability Administrator
2 days ago
Canada IFG - International Financial Group Full timeOur client, a top insurance client in Canada is looking to hire a French Disability Administrator for their team with a contract of 6 months which is renewable and convertable. This role is Full Time Remote i.e. the candidate can be located anywhere in Canada. The Administration Intake Unit is responsible for processing the documents and images sent to the...
-
Disability Administrator
3 days ago
Canada IFG - International Financial Group Full timeOur client, a top insurance client in Canada is looking to hire a French Disability Administrator for their team with a contract of 6 months which is renewable and convertable. This role is Full Time Remote i.e. the candidate can be located anywhere in Canada.The Administration Intake Unit is responsible for processing the documents and images sent to the...
-
Administrative Assistant
5 months ago
Canada Morguard Full timePURPOSE The Administrative Assistant is accountable to the Manager or the Director of a function, department or office for ensuring that all daily administrative and other function-specific support activities are carried out in a time and consistent manner to enable the function or department to achieve its respective business goals and objectives. DUTIES...
-
Administrative Coordinator, Product Management
5 months ago
Canada The Group Master Full time**Master, for over 70 years** We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United...