Reception/administrative Assistant

3 weeks ago


Markham, Canada Success Tutorial School Full time

***

The Administrative Assistant provides support to all employees including management, teachers, students, parents and visitors by performing the School’s administrative activities. The Administrative Assistant must demonstrate professionalism and customer-service orientation, with strong attention to detail and accuracy as they manage multiple tasks in a fast-paced environment.

**30 hours between**:
Monday to Friday 3:00 - 9:00pm
Saturday: 10:00am - 4:00pm
Sunday: 10:00am - 4:00pm
- Perform general clerical duties including photocopying, faxing and filing.
- Greet and assist visitors, addressing all inquiries, in person or by phone.
- Coordinate accurate, smooth and efficient overall day-to-day operation of the Registration and Administration functions. This includes the receipt of, and reconciliation of student payments.
- Prepare, administer and evaluate grade level assessments for prospective students. Recommend class assignments, based on assessment results.
- Administer course schedules and student registration activities, including:

- Compile information, verify and update timetables and calendar entries
- Maintain a current file of courses, calendars, programs, students and graduates
- Verify student information and maintain an efficient system for students’ accounts
- Collaborate with the campus supervisors on strategies to improve registration and administrative policies and procedures.
- Serve as a liaison between parents and teachers regarding student attendance, course registrations and withdrawals.
- Manage teacher and student attendance. Contact parents regarding student absences.
- Set up and maintain manual and computerized records and information filing systems. Generate reports as required.
- Order office supplies to ensure each staff member has the necessary materials.
- Other projects and related duties as assigned.
- Travel to other school locations on occasion.

**QUALIFICATIONS**

Education and Experience
- Post-secondary education
- 1 year administrative experience, supporting internal and external customers

Skills and Abilities
- Fluency in **English**; and **Cantonese or Mandarin**:

- Proficient with technology tools including Microsoft Office Suite
- Excellent presentation and communication skills (written and verbal)
- Exceptional customer service
- Excellent multi-tasking, organizational and time-management skills
- Strong attention to detail, to deliver quality outcomes
- Ability to travel to other school locations on occasion

Behaviours and Standards
- Build respectful and caring relationships with students
- Demonstrate professionalism and customer service orientation at all times with stakeholders (students, parents, colleagues, supervisors, etc.)
- Establish and maintain collaborative relationships with school leaders, colleagues and parents, to enhance the school’s reputation
- Complete assignments and projects accurately, on time
- Work independently and manage confidentiality

Note: all employees must provide an original, current (issued within the last six months) Police Vulnerable Sector Check from the police jurisdiction in which they reside, as a condition of hire and continued employment.

**SUPERVISION**

The Administrative Assistant reports to the Campus Supervisor.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $19.00 per hour

Schedule:

- Day shift
- Evenings
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

**Language**:

- Mandarin or Cantonese (required)

Work Location: One location



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