Administration - Office Administrator

6 months ago


Ottawa, Canada MCA Dental Full time

We’re searching for a Dental Office Administrator who is passionate about providing excellent patient experience. In this role, you’re likely the first contact for the patient and it’s an opportunity to improve efficiency, ensure excellent patient experience, and set up our dental clinic for success
This is a full-time permanent position
**Hours**: 40 hours per week

**About Us**:

- We are busy, fast paced office.
- Opportunities for career advancement, if desired
- Employer paid health benefits (medical, dental, adjunct health and more) for you and your family
- Annual CPR renewal and continuing education opportunities

**About the Role**:

- Assist in updating and maintaining client dental records and appointments
- Treatment coordination and scheduling
- Preparing and sending pre-determinations
- Following up on outstanding treatment
- Confirming upcoming appointments
- Billing, invoicing, taking payments, end of day balance
- Opening/closing duties, including POS system and ensuring end of day processes are complete
- Additional duties, as required.

**Requirements**:

- Proficient computer skills
- Excellent communication and people skills
- Attention to detail, organized and reliable
- Dental Office Software Experience (Abeldent, Dentrix, Opes, Maxident, etc.)
- Asset: Dental Assisting Skills/Qualifications

**Benefits**:

- Dental care
- Medical insurance
- Extended health care
- On-site parking
- Profit sharing
- Vision care

**Schedule**:

- Day shift
- No weekends

**Supplemental pay types**:

- Bonus pay

**Experience**:

- Dental admin: 1 year (preferred)

**Work Location**: In person


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