Case Manager

1 month ago

Toronto, Ontario, Canada WoodGreen Community Services Full time

Competition: CC) Case Manager

Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy)

Work Hours: 35 hours/week

Work Setting:

Salary: Exclusively Onsite

External Rate – G7: $53,037.02

Internal Rate – G8: $54,119.40

Application Deadline: August 13th, 2024, by 11:59 pm

Program Overview – Supportive Housing, Community Care - 540 Cedarvale Ave

The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

What You Will Do

  • Provide comprehensive case management services; assessment, personal goal setting through the development of Case Plans, short/long-term planning, informal counselling, follow up supports, crisis intervention, service co-ordination, case conferencing, and referrals.
  • Undertake needs assessments and develop case plans with individuals in the program.
  • Encourage/support tenant engagement in the ongoing management of their unit related to decluttering, garbage removal, and preparation for disposal of items.
  • Provide programming to educate tenants on relevance of pest control management.
  • Help tenants set/achieve realistic goals, bringing the unit to an acceptable safety standard.
  • Work closely with staff and clients on strategies that support clients with substance use and mental health issues to maintain their housing.
  • Advocate on behalf of clients when required.
  • Link clients to various community resources and facilitate appropriate referrals to other community support services when required.
  • Ensure the coordination of services and a "continuum of care".
  • Liaise, consult, and collaborate with other program area staff and service providers.
  • Monitor the housing challenges and ability of each resident to adhere to the policies and protocols and develop a team strategy for intervention when problems occur in accordance with housing first and eviction prevention principles.
  • Complete statistics/reports and maintain all records regarding program/activity enrollment.
  • Ensure that the anti-racism objectives and community development principles of the organization are achieved in the program.
  • Gather statistical and narrative information required for the Service and organization.
  • Participate in ongoing training and education.
  • Participate in regular supervisory sessions and annual performance appraisals. What You Bring to the Team
  • Bachelor's degree in Social Work, Social Service Work Diploma, or a related discipline.
  • 3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness.J What Will Set You Apart
  • Working effectively in a team/with other community professionals and independently.
  • Ability in case management, informal counselling, crisis intervention, and assessment.
  • Strong housing help skills and ability to support individuals to incorporate a harm reduction strategy in obtaining and maintaining their housing.
  • Ability to exercise good judgment, flexibility, creativity, and sensitivity to changing needs.
  • Ability to minimize barriers through service delivery for low income individuals with mental health and substance use issues.
  • Ability to develop, implement and evaluate community needs and follow up programs.
  • Demonstrated interpersonal, verbal, and written communications skills.
  • Demonstrated information and referral skills; and ability to effectively link client to supportive services.
  • Ability to work from a client-centered approach.
  • Knowledge of the health sector, its related services, and community resources.
  • Ability to follow policies, procedures, and adhere to legislation.
  • A thorough understanding of clinical practices and care models.
  • Proven ability to facilitate presentations and workshops.
  • Applied computer skills (MS word, excel, and Internet).
  • Ability to use case management software is an asset (Pirouette).

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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