Security Operations Center Operators

5 months ago

Richmond, Canada Securiguard Full time

Are you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security Professional, you will be at the forefront of aviation security, playing a crucial role in maintaining order, peace and the confidence of those who pass through our airport every day. Join our team and let your commitment to safety take flight in a role that's both challenging and incredibly rewarding.

Each day our SOC operators are responsible for:

- Answer and respond to telephone calls that come into the Security Operations Center from both internal and external stakeholders, answering and directing them as required.
- Respond to inquiries from Security Personnel, providing necessary direction as per the Standard Operating Procedures and escalating situations with the Security Supervisor, as necessary.
- Document necessary information for incidents and service requests, using the platform provided by the Vancouver Airport Authority
- Ability to trouble shoot and problem solve various incidents and requests that occur, escalating to the Security Supervisor, as required.
- Ability to deescalate and manage conflict in an appropriate manner.
- Provide access and egress into and out of the Restricted Area of the airport, when required.
- Report and dispatch Security Personnel as required.
- Conduct and Document investigations using various systems and platforms provided by the Vancouver Airport Authority, reporting findings to the necessary people.
- Liaise with various external agencies (i.e., YVR, RCMP, CBSA, USCBP and CATSA)
- Monitor CCTV video footage and PIDS (Perimeter Intrusion Detection System)
- Other duties as directed by Shift Supervisor

**Job Requirements**
- Valid Security License with the Province of British Columbia
- Ability to work 12-hour shifts, rotating between days and evenings (overnight)
- Ability to problem-solve and situational awareness
- Ability to type more than 40wpm
- Ability to multi-task and work in a fast-paced environment
- Have access to a vehicle to get to and from work

**Clearance Requirements (RAIC) & Training**

**Employee Perks We Offer**:

- World Class Airport environment
- Award-winning corporate culture
- Shift flexibility
- Aviation Security Course
- Valuable experience in future law enforcement roles
- Online Training and Development Programs through Securiguard University
- Extended health and dental benefits
- Employee assistance program through TELUS MyHealth
- Telemedical access to doctors, therapists, and dietitians
- Access to a robust corporate discount program

**About Us**

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.

  • Airport Security Operations Center Operator

    2 weeks ago

    Richmond, British Columbia, Canada Securiguard Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Security Operations Center (SOC) Operator at Vancouver International Airport. As a SOC Operator, you will play a critical role in maintaining the safety and security of travelers and airport staff.Key ResponsibilitiesRespond to telephone calls and inquiries from...

  • Airport Security Operations Center Operator

    3 weeks ago

    Richmond, British Columbia, Canada Securiguard Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Security Operations Center (SOC) Operator at Vancouver International Airport. As a SOC Operator, you will play a critical role in maintaining the safety and security of travelers and airport staff.Key ResponsibilitiesRespond to telephone calls and inquiries from...

  • Command Center Trainer

    4 months ago

    Richmond, Canada Radius Security Full time

    **Radius Security: Command Center Trainer**: **The VALUE this role brings to the team**: We take great pride in the level of service we provide our customers and part of the ‘magic’ of working with Radius is the full service we offer to provide them with a piece of mind. While we strive to ensure every site is 100% secure at all times and no crime will...

  • Command Center Operator

    5 months ago

    Richmond, Canada Vancouver Fire & Radius Security Full time

    **Shift Available: 8pm-8am (night shift)** **Compensation**:depending on experience, the hourly wage for this role is between $21-24/hour The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in...

  • Command Center Operator

    5 months ago

    Richmond, Canada Vancouver Fire & Radius Security Full time

    **2 Shifts Available: 12pm-12am or 8pm-8am** The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Title: Security Operations ManagerJob Summary: We are seeking a highly skilled Security Operations Manager to oversee the daily operations of our security team at Imperial Security Group. The successful candidate will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and...

  • Security Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. As a Security Operations Manager, you will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Title: Security Operations ManagerJob Summary: We are seeking a highly skilled Security Operations Manager to oversee the smooth operation of our security equipment and machinery. The ideal candidate will have experience in coordinating activities with other work units or departments, ensuring quality and production levels, and training staff in job...

  • Security Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. As a Security Operations Manager, you will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a skilled Security Operations Manager to oversee the daily activities of our security team at Imperial Security Group. The ideal candidate will have a secondary school graduation certificate and at least one year of experience in a supervisory role.Key Responsibilities:Coordinate activities with other work units or departments to...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job SummaryWe are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. The successful candidate will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. The successful candidate will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. The successful candidate will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job SummaryWe are seeking a highly skilled Security Guard Supervisor to join our team at Imperial Security Group. The successful candidate will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Airport Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerThe Service Delivery Manager plays a pivotal role in ensuring the seamless execution of screening operations at Vancouver International Airport. This leadership position oversees a team of Screening Officers, fostering a positive workplace culture built on diversity and inclusivity.Key ResponsibilitiesTake ownership of screening...

  • Airport Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerThe Service Delivery Manager plays a pivotal role in ensuring the seamless execution of screening operations at Vancouver International Airport. This leadership position oversees a team of Screening Officers, fostering a positive workplace culture built on diversity and inclusivity.Key ResponsibilitiesTake ownership of screening...

  • Airport Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerThe Service Delivery Manager plays a pivotal role in ensuring the seamless operation of screening checkpoints at Vancouver International Airport. This leadership position is responsible for driving operational excellence, fostering a positive work environment, and promoting a culture of diversity and inclusivity.Key...

  • Airport Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerThe Service Delivery Manager plays a pivotal role in ensuring the seamless operation of screening checkpoints at Vancouver International Airport. This leadership position is responsible for driving operational excellence, fostering a positive work environment, and promoting a culture of diversity and inclusivity.Key...

  • Airport Security Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Operations Manager - Aviation SecurityThe Operations Manager - Aviation Security is a key leadership position responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and the counterpart Manager of Service Delivery within CATSA. This role is crucial in ensuring the smooth operation of airport security...

  • Airport Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job Title: Airport Security Operations ManagerPaladin Airport Security Services Ltd. is seeking a highly skilled Airport Security Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our airport screening services.Key Responsibilities:Manage screening checkpoints to ensure...