Surveillance/monitoring Station Operator

6 months ago

Richmond, Canada Radius Security Full time

**Radius Security: Surveillance/Monitoring Station Operator - Night Shift**:
**_The VALUE this role brings to the team:_**

The **Command Centre Operator **monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting our customers assets and site properties.

**_ Core Tasks:_**
- Monitoring and dispatching on alarm events
- Monitoring and dispatching on live crime in progress via video
- Respond accordingly to all ULC Fire monitoring accounts
- Notifying emergency contacts of alarm signals and or video events
- Handling incoming calls
- Handling outbound calls
- Data entry of new accounts and updates
- Administration duties
- Adhering to scheduled hours of rotation
- Dispatching after hour emergency technicians
- Adhere to established departmental procedures and Municipal, Provincial, National and Industry Standards
- Provide guidance, analyze information, determine important details, prioritize and resolve issues, including helping customers with their alarm systems
- Other duties as required

**_Compensation_**: this role has an hourly rate of between $21-24/hour, depending on experience

**_ Other Information_**
- Full time position working rotating shifts of 12 hours.
- Night Shift premium for working overnight shift
- High Diploma is required
- Typing speed of 40 wpm is required
- Computer literate mandatory
- Must be able to pass a criminal record check for security licensing requirements
- Must be able to remain alert throughout full shift
- Excellent customer service skills
- Professional communication skills, both written and verbal
- Remain calm and manage high stress situations
- Ability to work effectively in a team environment
- Ability to work in a busy, fast paced environment
- Ability to multi-task and prioritize
- Excellent telephone and interpersonal skills
- Attention to detail and accuracy
- Self-motivated with a positive attitude
- Excellent judgement and decision-making abilities
- Must be able to develop and sustain positive and harmonious working relationships with all colleagues

**_Why does our team LOVE working for us?_**
- Job stability Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future
- Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus
- Charitable donation matching
- Bonus Stat Holiday - Boxing Day
- Gym membership discount for our staff and their spouses
- Learning and development opportunities to grow within the business (including paid training both internal and external)
- Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
- Ability to make an impact - we welcome your ideas and love when our team members get to see their initiatives come to fruition
- You have a voice. We empower our people to bring forward suggestions to improves processes.
- Central location located right next to the river, with a lovely walking path available on lunch breaks. Minutes-drive away from Queensborough shopping center
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities

  • Casino Surveillance Monitor

    6 days ago

    Richmond, British Columbia, Canada Great Canadian Entertainment Full time

    Job OverviewGreat Canadian Entertainment is seeking a highly skilled Surveillance Operator to join our team at River Rock Casino Resort.

  • Monitoring Station Operator

    5 months ago

    Richmond, Canada Vancouver Fire & Radius Security Full time

    **2 Shifts Available: 12pm-12am or 8pm-8am** The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting...

  • Surveillance Operator/alarm Monitoring Trainer

    5 months ago

    Richmond, Canada The Radius Group Full time

    _**The VALUE this role brings to the team**:_ We take great pride in the level of service we provide our customers and part of the ‘magic’ of working with Radius is the full service we offer to provide them with a piece of mind. While we strive to ensure every site is 100% secure at all times and no crime will ever happen, we know that there are times...

  • Surveillance Operator-rrcr

    7 months ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is recruiting for a qualified individual to fill the role of ** Surveillance Operator **. This position is responsible for monitoring of all areas of the casino property and maintaining documentation. You will be working together with a team and will be required to write and generate reports. - Monitoring, documenting and reporting...

  • Surveillance Operator-rrcr

    7 months ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** River Rock Casino Resort is recruiting for a qualified individual to fill the role of Surveillance Operator. This position is responsible for monitoring of all areas of the casino property and maintaining documentation. You will be working together with a team and will be required to write and generate reports. - Monitoring, documenting...

  • Surveillance Operator-RRCR

    6 months ago

    Richmond, Canada Great Canadian Entertainment Full time

    Position Summary River Rock Casino Resort is recruiting for a qualified individual to fill the role of Surveillance Operator. This position is responsible for monitoring of all areas of the casino property and maintaining documentation. You will be working together with a team and will be required to write and generate reports.  The Successful...

  • Surveillance Operator

    4 weeks ago

    Richmond, British Columbia, Canada Great Canadian Entertainment Full time

    Job Summary:Great Canadian Entertainment is seeking a Surveillance Operator to join our team at River Rock Casino Resort. As a Surveillance Operator, you will be responsible for monitoring all areas of the casino property and maintaining accurate documentation.Key Responsibilities:Monitor and document large cash/cash equivalent transactions, exclude and...

  • Surveillance Operator

    1 month ago

    Richmond, British Columbia, Canada Great Canadian Entertainment Full time

    Job Summary:River Rock Casino Resort is seeking a skilled Surveillance Operator to join our team. As a Surveillance Operator, you will be responsible for monitoring all areas of the casino property, maintaining documentation, and working closely with a team to write and generate reports.Key Responsibilities:Monitor and document large cash/cash equivalent...

  • Video Surveillance Installation

    5 months ago

    Richmond, Canada Radius Security Full time

    **Radius Security: Video Surveillance Installation & Service Technician**: **The Role** Radius Security is seeking to add an **Installation & Service Technician** to our growing team. You will join a small and supportive team of technicians and will be responsible for either the servicing and/or installation of our Remote Guarding video surveillance systems...

  • Station Manager, Vancouver

    5 months ago

    Richmond, Canada Porter Airlines Inc. Full time

    Job Summary: The Station Manager, Vancouver is a member of the Airport Operations leadership team and is responsible for Porter’s safety, aircraft turn performance, passenger service experience, ground handling, and oversight of Porter’s business matters and third party relations at the YVR Station. The Station Manager is accountable for the station’s...

  • Video Surveillance Service Technician

    2 months ago

    Richmond, Canada The Radius Group Full time

    **ABOUT US** We are an **award-winning organization**, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units - Richmond (our Headquarters), Calgary, Toronto and Texas. Radius Security is the leading end-to-end...

  • Video Surveillance Service Technician

    2 weeks ago

    Richmond, Canada The Radius Group Full time

    **ABOUT US** We are an **award-winning organization**, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units - Richmond (our Headquarters), Calgary, Toronto and Texas. Radius Security is the leading end-to-end...

  • Shft Mgr, Surveillance-rrcr

    1 month ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is recruiting for a driven, skilled and detail orientated **Shift Manager, Surveillance **to join our team. This position is responsible for coordinating and leading the surveillance operations by monitoring, reporting and providing recommendations relating to all activities to best safeguard all assets and provide a safe environment...

  • Monitoring Station Operator

    5 months ago

    Richmond, Canada The Radius Group Full time

    _**The VALUE this role brings to the team**:_ The **Command Centre Operator** monitors and responds to all incoming video and regular alarms. The **Command Centre Operator** will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while...

  • Monitoring Station Operator

    6 months ago

    Richmond, Canada The Radius Group Full time

    _**The VALUE this role brings to the team**:_ The **Command Centre Operator** monitors and responds to all incoming video and regular alarms. The **Command Centre Operator** will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while...

  • Gas Station Cashier

    6 months ago

    Richmond, Canada MOBIL GAS BAR Full time

    Overview: We are seeking a friendly and customer-oriented Gas Station Attendant to join our team. As a Gas Station Attendant, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized gas station. **Responsibilities**: - Greet customers in a friendly and professional manner - Assist...

  • Monitoring Station Operator

    5 months ago

    Richmond, Canada The Radius Group Full time

    _**The VALUE this role brings to the team**:_ The **Command Centre Operator** monitors and responds to all incoming video and regular alarms. The **Command Centre Operator** will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while...

  • Grill Cook

    2 weeks ago

    Richmond, Canada Osmow's Full time

    Job Description: Remote Surveillance Representative **Company**: MyRestaurant.ca **Location**: Remote (Pakistan Standard Time: 8 PM - 5 AM) **Restaurants Covered**: Osmows and Karah Boys (Chain of Restaurants) **Position Overview**: The Remote Surveillance Representative will remotely monitor the operational standards and service quality at Osmows and...

  • Retail Store Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Frenz Filling Station Inc. Full time

    We are currently seeking a skilled Retail Store Operations Manager to join our team at Frenz Filling Station Inc. This is a permanent full-time position working 40 hours per week with a competitive salary and benefits package.About the JobThe successful candidate will be responsible for assigning sales workers to duties, hiring and training staff, ordering...

  • Business Operations Director

    2 weeks ago

    Richmond, British Columbia, Canada Frenz Filling Station Inc. Full time

    Key ResponsibilitiesTeam LeadershipOperations OversightStrategic Decision MakingAs a Retail Store Operations Manager at Frenz Filling Station Inc., you will oversee sales teams and operations, making key decisions to drive business growth. Your responsibilities will include assigning duties to sales workers, hiring and training staff, ordering merchandise,...