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Administrative Support

8 months ago

New Westminster, Canada Aboriginal Community Career Employment Services Society Full time

**About ACCESS**:
ACCESS, the place to start building your future today. ACCESS delivers a unique and diverse assortment of labour market services and support frameworks, including education, training, employment advising, and financial assistance to members of the Urban Indigenous community. Our mission is to increase Indigenous participation in the labour market. We develop strong partnerships with organizations and employers, understanding their employment needs and matching them to the needs of our trained and supported Indigenous clients, ensuring a successful outcome for both parties.

**General Overview**:
Reporting to the Director, Indigenous Skills for Success (IS4S), the Administrator provides reception, general office support and program support for the IS4S office. The Administrator has strong knowledge of ACCESS programs and services and directs clients to appropriate resources. The Administrative Assistant is first point of client contact for scheduled or unscheduled appointments at our New Westminster office.

**Our Administrator has a variety of general administration responsibilities including**:

- Greets and welcomes clients and guests to the office; gathers information and refers to the appropriate team member
- Answers, screens and directs phone calls
- Receives, sorts and distributes daily mail and deliveries
- Monitors and orders office/classroom, kitchen and cleaning supplies
- Ensures office, kitchen, washroom areas are tidy and presentable
- Maintains general office filing systems both electronic and paper-based

**Our Administrator is a key contributor to the IS4S team and supports the program in the following ways**:

- Leads the scheduling, administering and orientation of all IS4S assessments
- Organizes and maintains student files and coordinates with referring Employment Advisor
- Compiles material for student binders for the various programs
- Records cheque requisitions and invoices
- Provides administrative and clerical support including word processing, data base organization, photocopying, scanning and filing.

**Our Administrator comes with the following technical competencies**:

- Completion of an Office Administration Diploma or an equivalent combination of skills and experience
- 2 years’ experience in an office setting
- Prior experience working with multi-barrier and/or Indigenous people is an asset
- Solid knowledge of ACCESS programs and services
- Knowledge of Skills for Success competency framework
- Strong proficiency in Microsoft Office Suite and strong knowledge of databases Solid verbal and written communication skills; professional and polite
- Strong organization skills and attention to detail; able to effectively multi-task
- Strong interpersonal skills and positive customer service orientation
- Ability to take initiative and leadership, as well as be a strong team player who aligns with ACCESS’ core values 
- Adaptable to changing priorities - able to set and adjust priorities 

**Additional benefits include**:

- Two wellness days per year
- Paid Christmas office closure
- Off-site team professional development days, typically in Whistler, BC

**Curious to learn more, please submit your cover letter and resume and tell us why you are a great fit**

**Job Types**: Full-time, Permanent

**Salary**: $42,900.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person