Market Insights Specialist

7 months ago


Québec, Canada Nestle Operational Services Worldwide SA Full time

**A little bit about us**
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso has achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

**Position Snapshot**:
**Business areas**: Nespresso Canada
**Job title**: Specialist, Market Insights
**Location**: Montreal, QC (Hybrid-mode)

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and six personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Free Nespresso Coffee Machines and $100 monthly coffee credit
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**Position Summary**:
We are looking for a Specialist, Market Insights for Nespresso based at our Montreal office. This role will be a key contributor to the organization with knowledge of the coffee market (machine and coffee) through their analyses and strategic recommendations. This role will integrate and analyse data from multiple sources (internal and external), to provide recommendations on the current and future trends of main players in the industry through analytical tools.

**A day in the life of a Specialist, Market Insights**:
As a Specialist, Market Insights, you will work on:
Market Analysis and Support (Coffee & Machine)
- Support decision-making through analyses, extracting insights and formulating recommendations, leveraging forecasts.
- Collect, combine and maintain external data (e.g. Nielsen & Circana/NPD panels, retail ad trackers, market trends and competitors) and internal data (e.g. channels, key campaigns and ongoing programs).
- Perform ad hoc analyses to improve our knowledge of competition, and provide key actionable insights, both reactively and proactively.
- Presentation of analysis and recommendations to internal departments (management, commercial, marketing, e-commerce, finance).

Develop a competitive market intelligence of the Canadian coffee industry
- Monitor industry using sources such as Mintel, Euromonitor, local and international media sources, social media, etc.
- Assess potential impact of competitive moves on Nespresso’s brands and operations on both machines and coffee categories
- Develop and maintain processes and tracking reports
- Liaise with HQ Competitive Insights team to gather and share findings on the international competitive level
- Integrate quantitative and qualitative research insights to establish competitive stance of key market players in the Canadian Coffee Industry

**What will make you successful?**
- University degree in Business Intelligence/Marketing/Retail Management
- 2 years experience in market intelligence / marketing analytics / sales analysis
- Strong knowledge of MS Office/Excel/PowerPoint
- Expertise in Nielsen Answers, NPD/Circana and other panels (asset)
- Good knowledge with KPI and dashboard software (Tableau / Power BI)
- Good knowledge of the coffee sector an asset
- Proven problem-solving and analytical skills
- Ability to synthesize complex information, with ability to adapt the communication style to the needs of the audience
- Precision, thoroughness, attention to detail
- Ability to work independently and in collaboration with a tea
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.

LI-Hybrid

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment proce



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