Front Receptionist

4 weeks ago


Edmonton, Canada FUEL Pain & Injury Recovery Clinic Full time

**About us**

FUEL Pain & Injury Recovery Clinic is a multi-model and interdisciplinary health and wellness clinic in Edmonton. Our treatments target the causes of pain and injury and work to restore maximum body function and balance.

We are professional, agile, collaborative, and our goal is to deliver personalized, comprehensive solutions for pain and injury recovery. We believe in a collaborative approach, uniting skilled practitioners from diverse disciplines.

FUEL Pain & Injury Recovery Clinic recently expanded and is seeking an experienced reception staff to support the daily smooth functioning of the new clinic.

At FUEL, we offer a positive work environment with competitive wages, and career development opportunities.

**What you can expect as part of your role**:

- Greet and assist patients with a positive and friendly demeanor on the phone and in person.
- Manage appointment scheduling and follow-up communications and process insurance billings and payments.
- Coordinate and support practitioners to ensure smooth daily operations.
- Maintain cleanliness and organization of the reception area and entire clinic, including laundry.
- Jane booking software experience is preferred.
- Other duties as assigned.

**What you bring to the team**:

- Proven work experience as a receptionist, front office representative, administrator or similar role.
- Proficiency in Microsoft Office Suite, social media and Jane App.
- Hands-on experience with office equipment (e.g. computers, printers etc.).
- Professional attitude and appearance.
- Solid written and verbal communication, time management and organizational skills.
- Ability to be resourceful and proactive when issues arise.
- Customer service attitude and team player.
- Assist patients to feel comfortable before, during and after their visits; provide support and compassion to patients. Maintain patient confidentiality and the ability to be discreet and thoughtful.
- High school degree; additional certification in Office Management is a plus.

**Job Types**: Full-time, Permanent

Schedule:

- Every Weekend
- Monday to Friday
- Weekends as needed

Work Location: In person



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