Undergraduate Assistant

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:05/16/2024
**Req ID**: 37346
**Faculty/Division**: Faculty of Arts & Science
**Department**: Department of Statistical Sciences
**Campus**: St. George (Downtown Toronto)

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Department of Statistical Sciences is one of the top ten statistics departments in North America, with our faculty developing numerous important innovations in statistical science. Our mission is to serve as a centre of excellence for statistical and actuarial research and education, across the campus, nationally and internationally. Research is centered on excellence in theory and methods, as many faculty members in the department have very successful collaborative research programs. Central to our vision for the next five years is to strengthen our national and international reputation in collaborative scientific activity, without compromising our core strengths.

**Your responsibilities will include**:

- Acting as the first point of contact for general enquiries, and providing detailed information to studentson program and/or course requirements. Writing routine documents and correspondence.
- Checking course prerequisites prior to student enrolment.
- Coordinating examination timetables. Troubleshooting timetabling and/or room booking conflicts. Coordinating program schedules with stakeholders,
- Providing detailed information regarding financial awards
- Liaising with internal and external contacts to coordinate execution of seminars and workshops
- Providing detailed information to committee members on petition and/or appeal rules, guidelines and procedures. Taking and distributing meeting minutes.
- Maintaining information on a website

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum two (2) years of recent and related experience in a post-secondary environment providing administrative support with undergraduate student services and program administration.
- Experience providing front line student services in an undergraduate office and detailed information on undergraduate programs of study and other related information.
- Experience with organizing the logistics of special events, workshops, seminars and other related outreach activities.
- Experience providing administrative support by navigating, entering, retrieving, viewing, and maintaining student and program information in ROSI, Degree Explorer, and other related student information systems.
- Experience and advanced skills in website and webpage editing.
- Demonstrated advanced level skills in Microsoft Word, Excel, and Power Point.
- Solid working knowledge of ROSI, ROSI Express and Degree Explorer and/or other related student information system.
- Demonstrated proficiency in working with students providing information on different academic issues/programs
- Excellent problem-solving, coordination and administrative skills.
- Excellent time management skills.
- Excellent interpersonal skills and ability to communicate effectively with students, staff and faculty. Excellent verbal and written communication skills. Detailed oriented with high levels of accuracy.

**To be successful in this role you will be**:

- Accountable
- Communicator
- Courteous
- Intuitive
- Problem solver
- Punctual

This is a term position ending in December 2025.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**Closing Date**: 05/27/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

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