Client Connection Coordinator

4 months ago


Barrie, Canada Faris Team Full time

Here we grow again_

Are you ready to work for Canada’s Best Real Estate Team in a high growth position?

Canada’s #1 Real Estate Team is seeking a passionate and motivated individual to join our Client Connection Team, and you just may be the one we are looking for Our team is growing, and we are looking for a Client Connection Coordinator for our Barrie office (and others if needed) that aligns with our core values of Love, On Fire, Excellence, Growth, Innovation and WOW.

Here’s Why We Are The Best Real Estate Team In Canada:
Faris Team Real Estate Brokerage has $1.4 billion in annual sales volume and sold over 1700 homes in 2021. Our client service is unparalleled, with over 9000 Best Real Estate Experiences and counting Our team consists of specialists in every field, from negotiating to marketing to Real Estate contracts -all are focused on delivering the best results and going full out® for our clients, our team, and our community.

Here’s How We Do Things Differently:
Our client connection team is foundational to how Faris Team functions as the #1 Real Estate Team in Canada. This is an exciting opportunity to join a rapidly growing and expanding team with a vision to transform the Real Estate industry and to provide the Best Real Estate Experience. We have a proven system and support from over 100 team members who are experts in their roles that will help position you to succeed. Faris Team is comprised of the brightest professionals, and we have built our culture on our core values of Love, On Fire, Excellence, Growth, Innovation and WOW.

This is a part-time opportunity with 10-25 hours a week, primarily evenings & weekends.

Here’s What A Day In The Life of A Faris Team Client Connection Coordinator Looks Like:

- Ensure all incoming telephone calls are answered in a timely, professional, courteous and helpful manner consistently.
- Maintain the highest level of customer service by greeting all visitors to the Client Experience Centre in a helpful, friendly, and professional manner.
- Answer, screen, and forward incoming phone calls (including leads) in a timely and courteous manner.
- Ensure all deposit cheques are received, documented, and processed correctly, providing proper receipts and confirming prompt delivery.
- Work with the Marketing and Deals departments to complete after-hours tasks as necessary.

Qualifications:

- Front Desk/Reception: 1 year (considered an asset)
- Answering telephone inquiries 2 years (required)
- Customer Service: 2 years (required)
- Real Estate: 1 year (considered an asset)
- Committed to excellence with a passion for exceptional client service.
- Excellent communication skills with the ability to speak and write clearly, succinctly, and accurately.
- Excellent phone etiquette.
- Positive attitude, strong work ethic and ability to perform well under pressure.
- Tech-savvy and comfortable using online tools while listening, responding and inputting data.
- Ability to learn new tools, systems, and technologies quickly.
- Basic knowledge of Real Estate is a plus.
- Available to work evenings and weekends.
- Reliable transportation is required.

You Are Made For This Team If You
- Have the ability to adapt and learn quickly
- Positive attitude, strong work ethic, and ability to perform well under pressure
- Are highly motivated and a self-starter
- Have exceptional communication and interpersonal skills
- Have excellent organizational and time management skills
- Have high attention to detail
- Are passionate about Real Estate and helping others
- Are committed to personal and professional excellence
- And have a love of learning

If you’re a team player who is passionate about Real Estate, have a genuine love of people, a willingness to work and learn, live to serve others, and work well under pressure - we need to talk



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