Client Experience Coordinator

5 months ago

Barrie, Canada Learn2 Full time

The Client Experience Coordinator is responsible for providing full lifecycle support to client initiatives. From helping ensure sales follow up, to providing administrative support of the training calendar and material prep.

**What does Learn2 have to offer you?**

Opportunities to learn about team, leadership, communications, sales, and business skills. Opportunities to collaborate with a group of best practice leaders who are out changing how organizations work.

Your voice matters, and you’ll have the opportunity to be an integral part of a growing team that is out to change how the world works. You’ll also get the opportunity to influence and innovate how we grow our team and our impact.

**Responsibilities Include**:

- Assist Sales in managing communication with clients, including drafting and sending agreements, invoicing, scheduling meetings, and travel arrangements as necessary
- Assist Sales in managing and organizing their client databases, tracking leads, and updating sales activities in the CRM system
- Take charge of maintaining and updating our training calendars, ensuring timely delivery of services to our clients
- Coordinate with trainers and venues to ensure all necessary materials are available and make it to the training locations

**Bonus points if you have experience with the following**:
Sales Acumen: Proven track record in assisting sales teams with customer outreach, relationship building, and sales support activities

Skills and Experience
- 3-5 years in sales administration.
- Project Management experience an asset
- Accuracy and attention to detail
- Ability to consistently meet daily, weekly and monthly deadlines
- Interest in learning and development

**Location & Hours**:
This is a full-time, hybrid, position requiring time in the Barrie(Simcoe) area on a regular basis.

**Application Instructions**

**Other things to consider when applying**

Learn2 is committed to providing a barrier-free and inclusive work environment where everyone belongs. We want our team to be able to do their best work, be their whole selves and experience their full potential. We are an equal opportunity employer, and are committed to providing a work environment that is diverse, inclusive and accessible to applicants, staff, clients, and visitors with disabilities.

If you require support and/or accommodation during any phase of our hiring process, please do not hesitate to connect with us. We’ll work to learn more about your needs to provide you the best experience possible and know that all information received in relation to accommodation will be kept in confidence.

**Salary**: $40,000.00-$60,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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