Client Care Coordinator
5 months ago
**Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care Coordinators **are dedicated to supporting an estimated 4.5 million Canadians who are hearing-impaired.**About the Role**:
- As a Client Care Coordinator, you change lives by empowering people to rediscover all the emotions of sounds. You will be responsible for delivering a high standard of client care demonstrated by executing the following responsibilities:
- Guide the customer journey as the first point of contact, by providing a caring and personalized experience and setting expectations for their clinic visit.
- Manage the scheduling and confirmation of appointments for new and existing clients.
- Prepare Hearing Care Professionals for client appointments by communicating relevant client information.
- Convert outbound and inbound calls into appointments and drive marketing campaigns by managing callback and lead lists.
- Maintain accurate client database by ensuring that client records are updated regularly.
- Create invoices for products and services rendered; process payments from clients and maintain accurate financial records.
- Educate clients on Amplifon programs, products, and services and resolve client inquiries.
- Maintain efficient clinic operations by overseeing clinic inventory and organization, supporting clients with basic hearing aid maintenance and repairs, and proactively anticipating clinic and client needs.
- Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.
**What we Offer**:
- **Competitive Compensation**:We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities.
- **Robust Benefits**:We offer a comprehensive benefit package, a company RRSP match, ample paid time off, and more to foster an award-winning employee experience.
- **Growth**:As our team continues to grow, we want you to grow with us, so we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.
- **Impact**:We help our clients rediscover all the emotions of sound, and we have fun doing it Our teams around the world are passionate about working together to change lives.
**Education & Experience Requirements**:
- High school diploma or equivalent
- Diploma in business or medical administration is preferred
- 2+ years of administrative experience, preferably in medical setting
- 2+ years of customer service experience
- Knowledge of the hearing aid industry preferred
**Required Skills**:
- Excellent oral and written communication skills in English
- Excellent interpersonal skills
- Able to build and maintain professional rapport with clients and colleagues
- Able to work independently, autonomously, and as a collaborative leader of a team
- Able to discern and maintain client confidentiality
- Able to prioritize work efficiently in a fast-paced work environment, without jeopardizing the client experience
- Proficient with MS Windows and Office
- Experience with client database systems is preferred
- Knowledge of insurance and agency coverage for hearing care services is preferred
**Physical/Mental Demands**:
- Possess the mobile dexterity necessary to operate audiological equipment and to execute the fitting and molding of hearing aid devices
- Able to move equipment up to 20 pounds.
- Frequently sitting, standing, walking, lifting and reaching
- Able to work on-site in the environment described above to perform the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeClient Care Coordinator OpportunityCOMPHYSIO+ Performance Wellness is a leading health clinic in Barrie, ON, seeking a Client Care Coordinator to join our team of professionals. As a Client Care Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional service and creating a positive impression.Key...
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeClient Care Coordinator OpportunityCOMPHYSIO+ Performance Wellness is a leading health clinic in Barrie, ON, seeking a Client Care Coordinator to join our team of professionals. As a Client Care Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional service and creating a positive impression.Key...
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeAbout COMPHYSIO+ Performance WellnessCOMPHYSIO+ Performance Wellness is a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON. We are committed to helping our clients be pain-free and move better than ever.Job Title: Client Care CoordinatorWe are seeking a Client Care Coordinator to join our busy team of professionals. As a Client...
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeAbout COMPHYSIO+ Performance WellnessCOMPHYSIO+ Performance Wellness is a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON. We are committed to helping our clients be pain-free and move better than ever.Job Title: Client Care CoordinatorWe are seeking a Client Care Coordinator to join our busy team of professionals. As a Client...
-
Client Care Coordinator
5 months ago
Barrie, Canada Amplifon Full time**About Us**: Amplifon, a global leader in hearing care, is expanding in the Canadian market, and we are looking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are...
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeAbout COMPHYSIO+ Performance WellnessWe are a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON, and winners of multiple Top Choice Awards for Physiotherapy. Our mission is to provide exceptional patient care and help our clients achieve their health goals.Job SummaryWe are seeking a Client Care Coordinator to join our team of...
-
Client Care Coordinator
4 weeks ago
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeAbout COMPHYSIO+ Performance WellnessWe are a leading privately-owned PT-owned multi-disciplinary health clinic in Barrie, ON, and winners of multiple Top Choice Awards for Physiotherapy. Our mission is to provide exceptional patient care and help our clients achieve their health goals.Job SummaryWe are seeking a Client Care Coordinator to join our team of...
-
Client Care Coordinator
5 months ago
Barrie, Canada Amplifon Group Full time**Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care Coordinators **are...
-
Client Care Coordinator
1 month ago
Barrie, Canada COMPHYSIO+ Performance Wellness Full timeCOMPHYSIO + Performance Wellness is one of Barrie’s leading privately-owned PT-owned multi disciplinary health clinics and winners of multiple Top Choice Awards for Physiotherapy in Barrie, ON.We are currently seeking a Client Care Coordinator to join our busy team of professionals. As a Client Care Coordinator at COM, you will be the ambassador for...
-
Client Care Coordinator
1 month ago
Barrie, Canada COMPHYSIO+ Performance Wellness Full time $18 - $20COMPHYSIO + Performance Wellness is one of Barrie’s leading privately-owned PT-owned multi disciplinary health clinics and winners of multiple Top Choice Awards for Physiotherapy in Barrie, ON.We are currently seeking a Client Care Coordinator to join our busy team of professionals. As a Client Care Coordinator at COM, you will be the ambassador for...
-
Veterinary Receptionist
2 weeks ago
Barrie, Ontario, Canada VCA Canada Full timeVeterinary Receptionist - Client Care CoordinatorAbout the RoleWe are seeking a highly organized and empathetic individual to join our team as a Veterinary Receptionist - Client Care Coordinator. In this role, you will be responsible for providing exceptional customer service to our clients and their pets, while also assisting with various administrative...
-
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeClient Care Coordinator Role OverviewCOMPHYSIO+ Performance Wellness is a leading healthcare provider seeking a Client Care Coordinator to join our dynamic team of professionals. As a Client Care Coordinator, you will be the ambassador for creating a great first impression for our clients and visitors, ensuring a warm and welcoming experience.Key...
-
Care Coordinator
5 days ago
Barrie, Canada Qualicare, OrilliaBarrie Full timeBenefits: Bonus based on performance Competitive salary Opportunity for advancement Profit sharing Training & development Benefits/PerksFull-time hoursPPE provided (Personal protective equipment)Competitive WagesContinuing education programsMaking a difference in the lives of those dealing with medical illnesses and age-related...
-
Barrie, Ontario, Canada COMPHYSIO+ Performance Wellness Full timeAbout the RoleWe are seeking a highly skilled Client Care Coordinator to join our team at COMPHYSIO+ Performance Wellness. As a Client Care Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesGreeting and Communication: Greet...
-
Hospital Care Coordinator
5 months ago
Barrie, Canada Home and Community Care Support Services Full time**Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a...
-
Client Service Coordinator
5 months ago
Barrie, Canada Bayshore HealthCare Full time**About Bayshore**: Bayshore is looking for a Client Service Coordinator to join our amazing team in Midland. This important customer service role in Office is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding customer service, then a...
-
Client Service Coordinator
5 months ago
Barrie, Canada Bayshore HealthCare Full time**About Bayshore**: Bayshore is looking for a Client Service Coordinator to join our amazing team in Midland. This important customer service role in Office is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding customer service, then a...
-
Client Service Coordinator
5 months ago
Barrie, Canada Bayshore HealthCare Full time**About Bayshore**: Bayshore is looking for a Client Service Coordinator to join our amazing team in Midland. This important customer service role in Office is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding customer service, then a...
-
Barrie, Canada COMPHYSIO+ Performance Wellness Full time**COM**PHYSIO + Performance Wellness is one of Barrie’s leading privately-owned PT-owned multi disciplinary health clinics and winners of multiple Top Choice Awards for Physiotherapy in Barrie, ON. We are currently seeking a Client Care Coordinator to join our busy team of professionals. As a Client Care Coordinator at COM, you will be the ambassador for...
-
Marketing Assistant and Client Coordinator
5 months ago
Barrie, Canada 3SIXTY Marketing Solutions Full time**Key Responsibilities**: **Client Communication and Coordination**: - Efficiently transcribe and organize notes and requests from clients as they dictate them verbally. - Book new leads and coordinate project schedules to ensure timely delivery of services. - Maintain client databases and records, updating contact information and project details as...
