Client Care Agent
3 months ago
**About Collette: Let Us Show You the World**
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? _Your journey starts here._
**Job Summary**:
**Job Functions**:
- Answer inbound calls and route to the correct team within the company
Educate customers on our product offerings and the advantages of travelling with Collette
- Build and confirm tour packages within our internal reservation system
- Effectively explain offers and upgrades available across all tour components
- Review and complete Retail booking notations which require action by the Client Care Center. This includes but is not limited to; tour changes, flight schedule changes, re-booking components, requests for additional information, & follow up notes entered by other members of the Client Care Center team
- Perform to and exceed qualitative and quantitative performance goals and standards
**Job Requirements**:
- Call Center and/or travel industry experience is a plus
- Strong attention to detail with an ability to organize and prioritize day to day activities in a fast-paced environment is required
- Strong computer skills are necessary, and a working knowledge of Microsoft Excel, Outlook and Word is ideal
- Ability to handle customers with a high level of continuous professionalism
- Ability to work effectively with all members of the team
- Some higher education preferred
**Starting Hourly Rate**: $16.00 - $19.00/hour CAD
-
Client Care Coordinator
4 months ago
Victoria, Canada JKS Realty & Property Management Full timeJKS Realty & Property Management, is looking for an exceptional CLIENT CARE COORDINATOR to join our team! We are a multi-facet office with Real Estate, Strata Management and Property Management divisions. Must have incredible customer service skills, be extremely detail-oriented, enthusiastic, self-starting, deeply committed to supporting the team in...
-
Agent de l'expérience client
4 days ago
Victoria, Canada TD Full timeÀ propos du posteL'Agent de l'expérience client est responsable de fournir une expérience client exceptionnelle à chaque interaction avec les clients et de contribuer à l'amélioration continue de l'expérience client globale dans la branche.Compétences clésCréer une expérience client exceptionnelle avec chaque interaction et...
-
Agent de l'expérience client
4 days ago
Victoria, Canada TD Full timeÀ propos du posteL'Agent de l'expérience client est responsable de fournir une expérience client exceptionnelle à chaque interaction avec les clients et de contribuer à l'amélioration continue de l'expérience client globale dans la branche.Compétences clésCréer une expérience client exceptionnelle avec chaque interaction et...
-
Home Care Aide
1 month ago
Victoria, Canada Care Answers Full timeCare Answers is a booking platform and membership community for private independent caregivers and clients to connect directly in Victoria BC. **ONLY ACCEPTING APPLICANTS WHO CURRENTLY LIVE IN VICTORIA, BC, POSSESS A VALID CANADIAN DRIVER’S LICENSE/CLEAN ABSTRACT AND AN INSURED VEHICLE** This is a member-created posting **Seasoned Lead Care...
-
Home Care Aide
3 months ago
Victoria, Canada Care Answers Full timeHome Care Aide **CASUAL Caregiver **needed with flexible availability for 4-hour+ shifts! **We are a home care platform connecting private independent caregivers to clients in Victoria BC** **ONLY ACCEPTING APPLICANTS WHO CURRENTLY LIVE IN VICTORIA, BC** **THE WHY? **Because we are NOT your everyday traditional Home Care solution anymore than you are...
-
Care Coordinator
3 months ago
Victoria, Canada Luxcare Senior Care Full time**Job Title**: Care Coordinator **Company**: Luxcare Senior Care **Location**: Gordon Head **About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully...
-
Client Care Supervisor
1 month ago
Victoria, British Columbia, Canada PHSA Full timeJob Overview The Client Care Coordinator plays a pivotal role within BC Mental Health & Substance Use Services, focusing on the comprehensive management of client care. This position is integral to ensuring that clients receive high-quality, individualized care tailored to their unique needs. Key Responsibilities Lead and coordinate activities related...
-
Personal Lines Insurance Agent
3 months ago
Victoria, Canada Maxxam Insurance Services Full time**The Opportunity**: **About Maxxam**: At Maxxam Insurance, we are driven by a passion to provide the best customer service and rates in the industry. Since opening our first office in Victoria in the early months of 2007, we have expanded from offering Home, Auto, and Commercial Insurance to providing a wide range of services including Employee Services,...
-
Client Service Representative
3 months ago
Victoria, Canada Luxcare Senior Care Full time_**CLIENT REPRESENTATIVE**_ - Attend to all the day-to-day company needs. Must have HR exp and have strong MARKETING background. It’s a plus if you have Home Care industry Experience - **Qualifications**:_ Your experiences are: Great customer service, marketing, professional phone etiquette, fast typing ability, proficient with all Microsoft products....
-
Client Care Coordinator
1 week ago
Victoria, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team at BC Mental Health and Substance Use Services. As a key member of our interdisciplinary team, you will play a vital role in coordinating client care activities and providing leadership in the planning and implementation of innovative approaches for the...
-
Client Care Coordinator
1 week ago
Victoria, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team at BC Mental Health and Substance Use Services. As a key member of our interdisciplinary team, you will play a vital role in coordinating client care activities and providing leadership in the planning and implementation of innovative approaches for the...
-
Client Care Specialist
4 months ago
Victoria, Canada Gateway Services Inc Full time**Job Overview** The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations. **Duties & Responsibilities** - Build rapport and assist customers with product orders. -...
-
Client Care Specialist
2 weeks ago
Victoria, British Columbia, Canada Genetec Full timeClient Care Specialist **About the Role** We are seeking a highly skilled Client Care Specialist to join our team at Genetec. As a Dedicated Client Care Specialist, you will act as the primary point of contact for a defined subset of key customers, providing best-in-class technical support across all of Genetec's product lines. **Key Responsibilities** *...
-
Client Care Specialist
2 weeks ago
Victoria, British Columbia, Canada Genetec Full timeClient Care Specialist **About the Role** We are seeking a highly skilled Client Care Specialist to join our team at Genetec. As a Dedicated Client Care Specialist, you will act as the primary point of contact for a defined subset of key customers, providing best-in-class technical support across all of Genetec's product lines. **Key Responsibilities** *...
-
Client Care Coordinator
4 months ago
Victoria, Canada Nightingale Medical Supplies Full time**Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set priorities **Responsibilities**: - Greet and connect with customers...
-
Scheduler - Home Care
4 months ago
Victoria, Canada Luxcare Senior Care Full timeLuxcare is one of the leading companies in Senior Home Care. - MUST HAVE SCHEDULING EXPERIENCE IN HOME CARE / HEALTH CARE We are hiring a very experienced SCHEDULER to join our team full time 9:00AM to 5:00PM-Mon through Friday. If you're excited to be part of a team that leads with their heart, Luxcare is a great place to grow your...
-
Client Advisor, Commercial Client Care
4 months ago
Victoria, Canada Megson FitzPatrick Insurance Full timeWe put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...
-
Real Estate Agent
4 months ago
Victoria, Canada Pinnacle Homes Group Full timeOur team is looking for self-motivated, determined Realtors to join us! We want to help build a successful your career! We pride ourselves on providing proven training systems to our agents that will ensure their success and domination of our marketplace. This rewarding, full-time position that will provide you with a fantastic opportunity to succeed in our...
-
Nighttime Care Assistant
1 month ago
Victoria, British Columbia, Canada Luxcare Senior Care Full timePosition Overview:We are currently seeking dedicated individuals for the role of Overnight Caregiver at Luxcare Senior Care. This position requires availability during the night hours to provide essential support to our elderly clients.About Us:At Luxcare Senior Care, we pride ourselves on our commitment to enhancing the quality of life for seniors in our...
-
Home Health Care Worker
4 months ago
Victoria, Canada Care & Company Full timeWork Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Various locations - Work in employer's/client's home **Tasks**: - Administer bedside and personal care - Administer medications - Assist clients...