Fleet Administrator

6 months ago

Edmonton, Canada Greater Edmonton Taxi Service Full time

_**Do you have a passion for Customer Service in the automobile industry and a strong attention to detail? Then we are looking for you**_

**About Us**

At the Greater Edmonton Taxi Services, we provide a warm and supportive work environment for our employees. We are a steady and experienced team that looks forward to hearing your new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the fun side of life We offer a competitive compensation package and are strong believers in work/life balance.

**About You**
- You are a natural multi-tasker who can adjust priorities when required.
- You are patient and organized, with customer service, and administrative experience. You understand the importance of compiling accurate and timely data from multiple sources to assist decision makers.
- You have a knack for communicating with a diverse group of stakeholders.
- You are detail-oriented and thrive in a fast-paced environment where you can work independently but also appreciate the benefits provided by a cooperative environment. You are never afraid to ask questions or roll up your sleeves to get the job done.

The Fleet Administrator is a key part of the administrative team and provides a variety of support functions to overall fleet management.

**Administrative**
- Record and manage driver documents, records, and information
- Record and manage vehicle documents, including preparing, tracking, registering vehicle setups and unit number changes, vehicle removals, registration, and Mechanical Inspections
- Record and manage plate transfers documents, records, and information. Sending required documents to City of Edmonton and ensuring all data bases, spreadsheet, and files re updated and accurate
- Ensuring all vehicle, driver and plate databases, spreadsheets and files are updated and accurate
- Ensure timely and accurate billing and/or adjustments for company vehicles.
- Backup for Fleet Administrator I, including managing the information/reception counter for drivers, coordinating courier deliveries & mail and maintain information boards, signup sheets and posted information for drivers

**Operations**
- Develop rapport with Owner Operators and Drivers
- Monitor and evaluate vehicle maintenance of company owned equipment, including service and repair functions to identify needs and determine financial effectiveness and operational efficiency
- Preparing and submitting various reports and statements for internal review and distribution
- Providing administrative support including generation of reports, presentations, policies, and general correspondence documents
- Providing administrative and accounting support to the fleet
- Coordination with other departments to ensure driver and fleet paperwork is maintained Assist in the planning and execution of semi-annual meter checks

**Development**
- Assist with development of fleet administration standards and vehicle operations - Refine and maintain a reporting system that analyzes rental revenue and ensures credits are being applied as per the company’s guidelines
- Develop a process for monitoring the condition of Owner Operators’ vehicles to ensure they are maintaining a safe and reliable vehicle
- Assist in maintaining monthly dashboards
- Develop a process for monitoring Owner Operator’s personal appearance to ensure they are representing the company’s brand as outlined in the company policies
- Assist in overseeing drivers and equipment operating under various contracts (ie: EIA Driver Operations)
- Additional tasks are required

**Competencies**:

- Comfortable in communicating and interacting with all levels of the business in a respectful and supportive manner
- Ability to deal with an often-high paced environment, multiple projects, and tight deadlines with a calm and steady approach
- A strong customer service mind-set
- A self-motivator who is confident in their analytical thinking, planning, and capacity to prioritize tasks - Strong accuracy and attention to detail
- A team player who is focused on providing exceptional service but also keeps the best interests of the company front and center
- Sense of humour

**Education and Qualifications**:

- Related post secondary education preferred; Accounting Certificate or Diploma
- 3+ years previous experience administration role in a fast paced, high volume environment
- 1+ years’ experience working with and managing multiple databases in an accounting environment
- Above average proficiency with the Microsoft Excel
- Previous fleet and/or industry experience an asset

**About Us**

Under tappCONNECT Inc. we have five established divisions Greater Edmonton Taxi Service, Cliffs, Prestige Limousine, J&P Auto, and Prestige Transportation., We provide a supportive and progressive work environment for our employees that will not only challenge, but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the tim

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