Fleet Coordinator

5 months ago

Edmonton, Canada Greater Edmonton Taxi Service Full time

_**Are you an exceptional, experienced Fleet Coordinator who is seeking a new challenge? **_
- **Do you have a knack for exceptional customer service skills with a diverse group of stakeholders and thrives in a fast-paced environment, never afraid to ask questions or roll up your sleeves to get the job done? Then this is the role for you Join us now**_

**About Us**

At TappCONNECT we provide a supportive and progressive work environment for our employees that will not only challenge but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the fun side of life

**Responsibilities**:

- Day to day management of company fleet and coordinating use of vehicles as well as monitoring and evaluating vehicle maintenance for Taxi, DATS, and CHOICE Fleets
- Must have strong customer service skills being the main point of contact for most issues, treating drivers and operators in a respectful, diplomatic and tactful manner while caring about their business and livelihood.
- Administration, invoicing, and reporting including plate management, vehicle sign in/out and external requests, planning/execution of semi-annual meter checks, and vehicle maintenance scheduling (vehicle tracking)
- Ability to learn different computer systems and excel to monitor the company vehicles.
- Ability to investigate and recommend solutions
- Opportunity for grow through assisting in developing and refining processes, reports, training and vehicle operations.
- Refine and maintain a reporting system that analyzes rental revenue and ensures credits are being applied as per the company’s guidelines.
- Other duties as assigned.

**Competencies**:

- A strong customer focused team player who provides exceptional service and also keeps the best interests of the company front and center.
- Comfortable in communicating and interacting with all levels of the business in a respectful and supportive manner.
- Ability to deal with an often-high paced environment, multiple projects, and tight deadlines with a calm and steady approach.
- A self-motivator who is confident in their analytical thinking, planning, and capacity to prioritize tasks.
- Strong accuracy and attention to detail.

**Education and Qualifications**:

- Degree or diploma in business, accounting, management, or related discipline preferred.
- 2+ years previous experience administration role in a fast paced, high-volume environment including managing multiple databases.
- Above average proficiency with the Microsoft Excel.
- Previous fleet and/or industry experience an asset.
- Class 5 non-GDL license.

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- What is your wage/salary range expectation?

**Experience**:

- Microsoft Office: 2 years (required)
- Fleet coordinating: 2 years (required)

Work Location: In person

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