Decision Support Analyst

3 weeks ago

Halton, Canada Halton Region Full time

**Decision Support Analyst**:
At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

**As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**

**Posting ID**: 2080
**Department**: Social & Community Services
**Division**: Human Services Planning & Program Support
**Pay Range**: $75,743 - $100,992

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**: 1151 Bronte Road, Oakville
**Employee Group**: OCT
**Posting Date**:June 29, 2023
**Application Deadline**: July 13, 2023

**Job Summary**:
Reporting to the Decision Support Advisor, the Decision Support Analyst will work across the department to provide a range of supports to strengthen the capacity of the Social and Community Services Department to plan and deliver a wide array of programs and strategic initiatives. This includes activities such as data analysis, program planning and evaluation, policy analysis, research, project management, quality improvement, stakeholder engagement, decision support, knowledge mobilization and information management. The Decision Support Analyst will support key initiatives such as Community Safety and Well-being (CSWB) planning activities and human service initiatives and priority projects.

**Duties & Responsibilities**:

- Provides decision and data support to Halton’s CSWB planning model and key departmental initiatives.
- Analyze and interpret data from a wide variety of data sources (Statistics Canada, Survey Data, Program Data) using statistical analysis and software.
- Support data management and analysis to inform human service planning including data compilation from internal and external sources, managing data quality, and using data visualization to convey results and identify priority issues.
- Translate complex, technical information about human services issues into written reports and oral presentations that are understandable for various audiences. Communicate data using a variety of products, including infographics and dashboards.
- Maintain relationships with internal and external partners who frequently use and/or provide data.
- Supports effective planning of multi-sector human service initiatives, providing guidance with respect to designing and measuring outcomes, establishing performance indicators, developing evidence-based strategies, creating logic models, supporting the development of work plans, conducting best practice/literature reviews, and developing tools/resources to build planning capacity.
- Support program planning, evaluation and monitoring. Assesses the efficacy of CSWB/human service planning interventions through formative and summative evaluations.
- Completes primary and secondary research on human service issues and designs/facilitates community/stakeholder consultation processes to contribute to the development of CSWB/human service priorities.
- Provides project management support to a wide range of CSWB/human service planning initiatives.
- Performs other duties as assigned.

**Skills & Qualifications**:
**Essential**:

- Master’s degree focused on Human Services, Public Health, Social Science, Data Management, or a related discipline.
- Have a significant focus on data analysis/research combined with at least three (3) years of relevant experience
- Strong analytical, research, communication, planning and evaluation, performance management and information management skills.
- Advanced skills in data analysis at both a programmatic and population level, expert knowledge in MS Office (specifically Excel and Power Point).
- Proficient in both program and strategic planning methodologies; performance measurement and evaluation; have an ability to design, implement, and analyze results from surveys and other data collection tools; possess strong facilitation and presentation skills; and, be able to translate knowledge to a wide range of audiences.
- Work collaboratively with others and foster a coordinated and integrated approach to the work through strong oral/written communication skills, a high political acuity, and facilitation skills.
- An abi

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