Technology Analyst

2 months ago

Halton, Canada Halton Region Full time

**Technology Analyst**:

- At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process._
- Over the next 4 years, the Region’s goal is to become a Digital First organization that is committed to delivering high-quality services in the digital age. Our Digital Mission is to offer 125 of our most used customer-facing services and the top 50 internal processes and staff experiences as complete digital services by 2025._
- Through collaboration, innovation, digital and information decision-making models, accountability, and partnerships, Halton Region aims to Build a Strong Digital Culture. The Region aims to invest in education, and training, celebrate and showcase successes and build a community of practice that will share knowledge and tap into individual skills._
- There is no better time to join Halton Region as we transform our conventions and practices to better serve our community and employees._
- As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the choice to work where they can have the greatest impact on achieving our goals. Please note, that this position is eligible for our Hybrid Work Program/Work from Home Arrangement._

**Posting ID**: 1535
**Department**:Digital & Information Services
**Division**: Digital Workplace & Technology
**Pay Range**:$75,743 - $100,992

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**:Halton Regional Centre - 1151 Bronte Road, Oakville
**Employee Group**: OCT
**Posting Date**:January 27, 2023
**Application Deadline**:February 12, 2023

**Job Summary**:
Reporting to the Supervisor, Data Centre and Cloud Infrastructure, the position provides hardware and software support by responding, analyzing, researching and resolving technical issues via telephone, remote access or on site, ensuring service levels are met.

**Duties & Responsibilities**:

- Assist with the management and maintenance of data centre technologies such as server, storage hardware, HVAC, UPS, cloud infrastructure and networking.
- Manage and maintain operational security functions working closely with the Security team.
- Investigates and purposes new data centre solutions.
- Maintains, manages and renews SSL certificates.
- Maintains security compliance of the Region’s mobile workforce through hard drive and USB encryption and Windows Defender, through regular maintenance, audit and reviews.
- Manages and maintains Enterprise Data Protection (backups and restores).
- Maintain comprehensive and accurate system documentation.
- Works closely with external vendors and managing relationships.
- Participates in rotational standby technical support.
- Perform other duties as assigned.

**Skills & Qualifications**:
**Essential**
- Diploma or degree in Computer Science or equivalent.
- Five (5) years IT Systems Administration experience.
- Technical expertise with Azure Cloud infrastructure/M365, Microsoft Server 2016/2019 including Exchange 2016, SQL Server, SCCM, FortiGate firewalls, Data backup and recovery management, and Citrix.
- Strong knowledge of LAN/WAN configuration and design, VPNs, Wi-Fi, Active Directory, Identity management, and VMware Virtualization
- Excellent communication, written and presentation skills
- Strong interpersonal skills and the ability to work in a team environment.

**Preferred**
- Technical certifications such as Microsoft, ITIL, VMware and Cloud

**Working/ Employment Conditions**:
**Working Conditions**
- The incumbent will need flexibility in working hours to support rotational standby.

**Employment Conditions**
- In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- Halton Region serves more than 595,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part o

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