Services Manager

3 months ago


Mississauga, Canada Superior Doors and Gate Systems Ltd Full time

Manage day-to-day operation of the department.
- Plan, manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
- Review workload and manpower to meet customer commitments in a cost-effective manner.
- Ensure that projects are completed timely, within budget and to the customer's satisfaction.
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
- Provide estimates to customers for service.
- Organizes and maintains all corresponding documents pertaining to each and every job.
- Follow up with technicians to ensure that we capture all completed jobs and obtain customer signatures on same.

**REQUIREMENTS**:

- Strong mechanical aptitude.
- 2 - 5 years of experience in the overhead doors & gate industry. Strong oral and written communication skills.
- Knowledge in MS Office and QuickBooks preferred. Diploma/Certificate in Business Administration would be an asset.

**Wages**: We offer a competitive wage based on experience and performance.

Work Remotely
- No

**Salary**: $80,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- How many, if any, years of experience do you have in the Overhead Door and Dock Industry?

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Customer Service: 5 years (required)
- Overhead Door & Dock Supervisor: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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