Professional Services Manager

3 days ago

Mississauga, Canada Airway Interline Services Inc. Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week
- Education:

- Expérience:
**Education**:

- Bachelor's degree
**Work setting**:

- Urban area
- On-site customer service
- Office building
- Airport
- Transportation facility
**Tasks**:

- Direct the operations of an organization or department that provides services
- Evaluate the operations of establishments that provide services to business
- Provide expertise in response to clients needs
- Hire, train, direct and motivate staff
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Assess client's needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- MS Office
- Plan and manage the facility's operations budget
- Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
- Hire and oversee training and supervision of staff
**Area of work experience**:

- Quality assurance or control
**Type of industry experience**:

- Transportation equipment
**Sales experience**:

- Aircraft, aerospace and aeronautical equipment
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
**Experience**:

- 5 years or more
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Other benefits**:

- Free parking available

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