Housing Coordinator

3 weeks ago

Victoria, Canada Esquimalt Nation Full time

**Esquimalt Nation is hiring**

Esquimalt Nations mission is to build a legacy for present and future generations of Esquimalt Nation members by ensuring our work is rooted in the teachings and natural laws that flow from the Sacred Trust. We promote and advance holistic health, self-sufficiency and safety of Esquimalt Nation members by offering meaningful programs and services and working with our partners for mutually beneficial goals.

**Position Summary**

**Primary Responsabilities**
- Member Housing _
- Orders appliances for on-reserve rentals.
- Sends monthly rental arrears letters to Social Housing tenants.
- Uses tact and discretion when dealing with all matters relating to members, including but not limited to financial status of members, housing issues, rental arrears, and tenant information.
- Performs maintenance inspections and/or arranges these inspections with tenants.
- Housing Department Training_
- Develops and delivers training programs for staff and community members on housing policies, procedures, and best practices.
- Coordinates workshops and informational sessions to enhance understanding of housing-related responsibilities, such as rental management and maintenance processes.
- Provides ongoing training support to improve team capacity in addressing housing needs effectively.
- Identifies training needs through collaboration with the Housing Manager and community feedback.
- Tracks participation and evaluates the effectiveness of training programs, incorporating improvements as needed.
- Ensures training materials are culturally relevant and align with Esquimalt Nation values and traditions.
- Responsible for accurately reporting based on any and all reporting requirements from Funding sources.
- Uses provided resources to source additional funding opportunities.
- Submits, tracks, and follows up with members from outside organizations and the Government to ensure that all required information has been submitted.
- Communicates in a timely and efficient fashion with members, Chief & Council, administration staff, and outside agencies.
- Administrative _
- Drafts letters, memos, notices, and other correspondence to community housing members.
- Communicates with colleagues and supervisors in a timely fashion.
- Produces accurate and well-formatted documents using various word processing and spreadsheet software.
- Plans for and maintains a detailed budget.

Other related duties as assigned

**TEAM Core Competencies**
- On time, ready to work each day.
- Desire to serve the Nation members and the ability to put the greater good before personal feelings and resentments.
- Belief that traditional processes of inclusiveness, dealing with conflict, respectful communication, and the connectedness to the spirit of the land is the respectful way to carry out all Nation business.
- Share in a spiritual base upon which to build all conduct and decisions.
- Share in a commitment to living life today following the teachings of the elders, we honor the Esquimalt Nation traditions and will attempt to use them in our daily work life.

**Knowledge, Skills, and Abilities**
- Knowledge of Esquimalt/Indigenous people and culture.
- Strong interpersonal skills and ability to interact with people from various backgrounds.
- Excellent member/client service skills.
- Strong communication (verbal and written) skills.
- Sound understanding of budget management.
- Ability to maintain confidentiality.
- Attention to detail and accuracy.
- General office administration skills.
- Ability to operate standard office equipment (phone, fax machines, photocopier, printer, etc.).
- Basic proficiency in Microsoft Windows and Microsoft Office.

**Training, Education, and Experience**
- Grade 12 or GED equivalent.
- Must possess a valid Class 5 Driver’s License.
- Experience working in an office administration capacity.
- Successful completion of Rent Smart Program preferred.
- Pursuant to Section 41 of BC Human Rights Code, preference may be given to qualified applicants of Indigenous ancestry (First Nations, Metis, and Inuit), with the required combination of education and experience.

**Critical Success Factors**

Committed to our guiding principles:

- Every individual reflects the whole
- Connect our spirituality to our work
- Promote self sufficiency

Pay: $26.01-$33.44 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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