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Inside Sales Representative

4 months ago

North York, Canada Winters Instruments Full time

**Title**: Inside Sales Representative (ISR)

**Division/Department**: Canadian Division

**Location**: Toronto, Ontario

**Reports to**: Inside Sales Supervisor, Toronto
- **Join a world leader in the instrumentation industry**_

Winters Instruments is a leading, global manufacturer of industrial instrumentation. Our products are brought to market by an extensive network of distribution partners and are trusted by some of the world’s most recognized Fortune 500 companies. Winters Instruments currently operates from 9 worldwide offices. Winters is a 2023 Gold Winner of Canada’s Best Managed Companies program.

Winters Instruments is currently looking for an **Inside Sales Representative** to join our team in our Toronto, Ontario location.

**Responsibilities include but not limited to**:

- Process customer orders and quotations using Microsoft GP10 computer system.
- Investigate, resolve and respond to customer complaints.
- Listen to customer needs and situations to recommend appropriate products.
- Continually work to improve selling attributes and product knowledge.
- Liaise with other departments to ensure superior customer service.
- Conduct cold call and other telephone sales initiatives as directed.
- Position may require some limited local travel to meet with key customers.
- 3-5 years of inside sales customer service experience preferably in an industrial environment.
- Proven ability to manage customer RFQs, phone calls and order processing.
- Proven prospecting/cold-calling experience.
- Fluent in both written and verbal English. Fluency in French is desirable.
- Excellent interpersonal and organizational skills, attention to detail and be able to meet deadlines.
- Goal oriented, persuasive and effective at communicating.
- Able to persevere and remain positive and calm when faced with challenges.
- Previous experience with gauges and instrumentation is an asset.
- Sense of urgency
- Integrity in what we do
- Pursuit of excellence

Winters Instruments thanks all applicants, however only those meeting our requirements will be contacted.

NO PHONE CALLS or AGENCIES ACCEPTED.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person