Manager, Ats Learning Development Portfolio

1 month ago

Ottawa, Canada NAV Canada Full time

Job Posting Title

Manager, ATS Learning Development Portfolio

Job Category

FIR Service Delivery

Language Requirements

Bilingual / Bilingue

Posting End Date

2023-09-07

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

The Manager, ATS Learning Development Portfolio directs and collaborates with a diverse team and is accountable for the development, implementation and maintenance of training for Operational employees and may include oversight of learning content for initial, unit specific, on-job, annuary recurrent and/or end user training. The Manager, ATS Learning Development Portfolio will be assigned to End User Training. The Manager is also responsible for the integrity of design intent being maintained throughout the system. This requires a significant amount of leadership and influence ensuring multiple stakeholders, including multiple unions and management employees.

There is 1 vacancy available for the following portfolio:
End User Training Portfolio Manager

The current vacancy can be located at one of the following locations:

- Moncton ACC
- Gander ACC
- Montreal ACC
- Toronto ACC
- National Capital Region (Ottawa)
- Winnipeg ACC
- Edmonton ACC
- Vancouver ACC

Management Development Assignment (MDA) may be an option.

**Job Description**:
Key Accountabilities:

- Develops and maintains common procedure, processes and guidelines for training curriculum development and implementation.
- Provide the development of all localization required for courseware and simulation materials for initial, unit specific courseware, as well as continuous learning and technical learning localization (ART and EUT)
- Develops and maintain courses.
- Maintains and publishes curriculum and courseware materials according to policy and common procedures and guidelines.
- Provides feedback for the Operational Training Policy as it relates to ATS curriculum development to ensure national regulatory standards are adhered to and all legal accountabilities are ensured.
- Supports and builds teams.
- Manages resources and develops budget plans and projections for the development of courseware.
- Prioritizes the work of staff, and to motivate staff to meet their individual potentials, so that the work of the division can meet its objectives to provide the delivery of a first-class training service.
- Collaborates and persuades to get people to work outside their normal scope of work to provide effective training which impacts in the success rate and cost of training.

**Education**:

- Bachelor’s Degree or related experience (including operational training experience) in Education or Related Field or specific knowledge in the areas of Adult Education, evaluation, training system design, curriculum development, measurement and testing.

**Experience**:

- Experience in the design and development of curriculum and training programs, measurement and evaluation methodologies and project management,
- Experience in leading and facilitating groups and teams with diverse backgrounds
- Experience in project management, and budgetary and financial management

Knowledge:

- Knowledge of curriculum development including training evaluation processes and performance metrics techniques.
- Knowledge of the Company’s goals, culture, values, code of ethics, strategic plans, operational performance and policies/procedures related to Safety and ATS Learning.
- Knowledge of budgetary management and human resource management
- Broad knowledge of multi-disciplines within the Air Traffic Services group as well as operational culture as it relates to training.
- General knowledge of the company’s software tools (i.e. MS office) as well as equipment used in the Operational environment.

Abilities:

- Project Management skills for large scale Corporate Training initiatives
- Facilitation skills
- Change Management skills
- Leadership, motivation and coaching skills for the development of staff
- Negotiation and conflict management skills
- Strong research and analytical skills
- Strong written and verbal communication skills
- Virtual management skills for Teams located at a variety of National locations
- Customer service skills for dealing with internal stakeholders.

Personal Suitability:

- Works well in teams by displaying flexibility and openness when dealing with others
- Demonstrates effective interpersonal skills through effective communication
- Takes independent action and initiative to create opportunities or resolve/prevent problems

Working Conditions:

- This position is eligible for a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

O

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