Inclusive Communications Manager, Indigenous

4 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Inclusive Communications Manager (IR) is responsible for writing and developing a wide range of communication products in support of the University’s strategic objectives, specifically supporting the Office of Indigenous Relations and other strategic communications at the University of Waterloo.

Working day-to-day in support of the team in the Office of Indigenous Relations, the role uses anti-oppression, anti-racism, and decolonizing lenses to provide guidance to senior leaders at the University of Waterloo on communications at Waterloo. They use these lenses to develop communications to promote, deliver and facilitate the objectives of the Office of Indigenous Relations.

Under the direction of the Director, Inclusive Communications this role delivers and coordinates communications for the Office of Indigenous Relations and supports all equity
- and anti-racism related communications and issues across multiple areas of the University. The role covers a broad set of responsibilities requiring expertise in employee and student communication, storytelling, speechwriting and working knowledge of website best practices, social media, and digital marketing, as well as communications design, development, and execution.

In the University of Waterloo’s Strategic Plan 2020-2025, it states, “We particularly recognize Indigenous students, faculty, staff and alumni. We are committed to learning about the rich history and culture of Indigenous people of this land and an institutional response to the Truth and Reconciliation Commission’s calls for action.”

In line with the University’s Strategic Plan, and the Indigenization Strategy, the Project Manager, Indigenous Initiatives strives to address the underrepresentation of Indigenous people and to increase specialized support for Indigenous faculty members.
- Status, Métis, or Inuk (Inuit). Lived experience in an Indigenous community or communities is preferred.

The University is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The selection process for this position will follow the provisions for a special program as described by the Ontario Human Rights Code to address the underrepresentation of individuals from equity-deserving groups. Improving the representation, participation, and engagement of equity-deserving groups within our community is a key objective of Waterloo’s Strategic Plan 2020-2025. As such, the department is looking to prioritize qualified individuals who self-identify as First Nations, Metis, or Inuit with lived experience of Indigenous world views, cultures and values and strong ties to First Nations, Metis and/or Inuk (Inuit) communities.

**Responsibilities**:
Implement equity-informed communication plans
- Provide leadership in creating communication products and plans that embed the principles of equity, diversity, inclusion, anti-racism, anti-oppression, and decolonization
- Research and develop strategic communication strategies and plans to support the work of the Office of Indigenous Relations and University Relations
- Ensure consistency of voice and message across all channels
- Work with campus stakeholders to prepare messaging, communication products, speeches, reports, presentations, and other materials in support of inclusive communication
- Facilitate community engagement and consultation with a wide range of stakeholders
- Manage and co-ordinate all activity in Office of Indigenous Relations communication plans, including deploying resources and managing risks
- Ensure the most appropriate and cost-effective channels mix and maximize the potential of digital channels
- Support all lines of University Relations and University Communications work, as needed

Insights and understanding
- Provide strategic communications advice to colleagues in resolving communications challenges and managing contentious and sensitive issues
- Identify the Indigenous communities and regions where our students and employees come from and develop communication strategies and plans that target and support these individuals and communities
- Analyze and segment internal audiences to target communication effectively
- Maintain a strong understanding of different internal audiences. Use this knowledge to ensure the tone, language and format of internal communication is easily accessible to and read by a range of campus groups

Influence and impact
- Provide support and clarification to other communicators to ensure they are confident in delivering key messages and to strengthen the principles of equity, diversity, inclusion, anti-racism, anti-oppression, and decolonization in University of Waterloo communi

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