Customer Service Representative
7 months ago
Established in 2012, BlackboxMyCar is the largest distributor of dash cams in North America. We partner with the best-in-class manufacturers to bring top-quality dash cams at the best prices to consumers, combined with providing the most in-depth information available to ensure that our customers are always making informed purchasing decisions.
We are currently looking for a hardworking and dynamic **Customer Service Specialist that is available full-time (preferred) or part-time (minimum 3 days a week). You must also be able to work one or two Saturdays a month (swapped with a regular week day).**
**THE POSITION WILL NEED YOU TO...**
- Deal with customer sales inquiries, technical support, and general customer service via the modes of communication above
- Develop and maintain relationships with current and prospective customers
- Assist the sales supervisor and director in other reasonably assigned duties and responsibilities
**YOU WILL BE A GREAT FIT IF YOU ARE...**
- A multitasker
- Precision-oriented
- A great communicator
- Able to type at least 55 WPM
**IT WOULD BE NICE IF YOU HAVE...**
- Previous customer service experience
- Familiarity with dash cams
- Familiarty with vehicles (know the make and model of most vehicles)
- Familiarity with Shopify (know how to look up customers, make orders, etc.)
**OUR COMPANY BENEFITS...**
- Extended health care
- Vision care
- Free snacks/food
- Dental care
- Vacation & paid time off
- Wellness programs
- Company events & social hours
- On-site parking
**Job Types**: Full-time, Part-time
Part-time hours: 30-40 per week
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Work Location: In person
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