Customer Service Representative

6 months ago

Richmond, Canada Patterson Dentaire Dental Canada Inc. Full time

Patterson Dental Canada Inc. is the trusted partner of the dental industry in goods, equipment, services and technology. Our company has more than 500 employees across the Canadian territory. Our Vancouver branch is located along the Fraser River in Richmond, BC with easy access to transportation and the vast amenities of Queensborough landing.

**Job summary**:
As a Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our internal and external customers by responding to inquiries in a courteous and helpful manner. He or she will assist the customers in determining their professional needs when receiving or placing telephone calls.

**Major Duties**:

- Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
- Identify customer requirements and expectations in order to recommend specific products and/or solutions.
- Upgrades telephone orders.
- Introduces and promotes new products during calls.
- Researches and resolves customer problems relating to the merchandise department under guidance of lead customer service representative.
- Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch.
- Maintain a current knowledge of company products, policies and procedures
- Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
- Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
- The Customer Service Representative may perform other duties as assigned.

**Job qualifications**:

- High school diploma or any other relevant experience.
- Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills.
- Excellent verbal and written communication skills in English.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Mastering the Microsoft Office Suite.
- Knowledge of the dental industry is an asset.
- Knowledge of SAP is an asset.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Customer Service Representative

    6 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Residential Customer Service Representative

    6 months ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Customer Service Representative

    2 months ago

    Richmond, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Richmond is looking for a skilled Customer Service Representative to provide exceptional customer experiences. As a Customer Service Representative, you will be responsible for handling customer transactions, resolving customer complaints, and maintaining a positive shopping environment.Key Responsibilities:Process customer purchases...

  • Customer Service Representative

    4 months ago

    Richmond, Canada Rolife Canada Full time

    **Job Title: Part-Time Bilingual Customer Service Representative (Mandarin & English)** **Location**: Richmond, BC **About Us**: At Rolife, we specialize in DIY miniature houses and 3D puzzles. Our goal is to provide high-quality products that bring creativity and joy to our customers. We’re seeking a dedicated and reliable individual to join our team as...

  • Customer Service Representative

    7 months ago

    Richmond, Canada Circle K Full time

    Store 6002341: 31441 Highway 2, Richmond, Prince Edward Island C0B 1V0 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Customer Service Representative

    7 months ago

    Richmond Hill, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    7 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    7 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    7 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    7 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...

  • Customer Service Representative

    7 months ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Imprint Plus Full time

    Imprint Plus is looking for a **Customer Service Representative** to join our team! We are a premium supplier of name badges and accessories with a focus on building branding programs so our clients can build meaningful connections with their guests and customers. Our industry is rebounding from COVID-19 and that means we are looking for friendly,...

  • Customer Service Representative

    7 months ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    6 months ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    6 months ago

    Richmond, Canada CARO Analytical Services Full time

    **CARO Analytical Services** is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...

  • Customer Service Representative

    6 months ago

    Richmond, Canada Bagwell Supply Ltd. Full time

    **Customer Service Representative** **Bagwell Supply Ltd. - Richmond, BC (Mitchell Island)** Full-Time **Salary**: $55,000 - $60,000+ Benefits / Expected Start Date: September**: - **October 2020 **Company Description** Bagwell Supply Ltd. (Bagwell) is a leading Canadian supplier of bulk bags and packaging solutions serving a wide range of industries...