Customer Service Representative

4 weeks ago


Richmond, Canada Rize Bikes Full time

Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Learning our products and services and promoting it.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Engaging in sales activities, measuring progress, and achieving sales targets.

**Requirements**:

- Love building connections with customers
- Excellent communication skills
- Comfortable in a high-pace environment
- Experience as a Sales Representative
- Proven record of quotas

**Nice to have**:

- Experience with Shopify, Zendesk, project management tools
- Ability to speak French
- Proficient bike riding skills
- General knowledge of eBikes

Compensation will be dependent on work experience and value provided to the company. Benefits will include generous discounts on our products and services.

Pay: $40,000.00-$50,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 3 years (required)
- Sales: 3 years (required)

Work Location: In person



  • Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...


  • Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...


  • Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...


  • Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...


  • Richmond Hill, Canada Universal Soul Service Corp. Full time

    **Overview**: **Responsibilities**: - Order entry and processing customer payments by phone - Process customer refunds following the approval process - Liaise with the shipping department to follow up on customer orders - Managing customer interactions/documentations in the CRM database - Connect with the Payment plans team to help resolve customer queries...


  • Richmond, Canada Patterson Dentaire Dental Canada Inc. Full time

    Patterson Dental Canada Inc. is the trusted partner of the dental industry in goods, equipment, services and technology. Our company has more than 500 employees across the Canadian territory. Our Vancouver branch is located along the Fraser River in Richmond, BC with easy access to transportation and the vast amenities of Queensborough landing. **Job...


  • Richmond, Canada Rolife Canada Full time

    **Job Title: Part-Time Bilingual Customer Service Representative (Mandarin & English)** **Location**: Richmond, BC **About Us**: At Rolife, we specialize in DIY miniature houses and 3D puzzles. Our goal is to provide high-quality products that bring creativity and joy to our customers. We’re seeking a dedicated and reliable individual to join our team as...


  • Richmond, Canada U-Haul Full time

    **Location**: 4511 Shell Rd, Richmond, British Columbia V6X3M3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive...


  • Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...


  • Richmond, Canada Industrial and Commercial Bank of China (Canada) Full time

    **Employment Status**:Part-Time Permanent **Location**: Richmond Branch **Responsibilities**: - Provide quality customer service to new and existing clients; - Complete customer transactions in a courteous, accurate and timely manner; - Process counter transactions in a manner that meets customer expectations; - Identify sales opportunities and make...


  • Richmond, Canada CARO Analytical Services Full time

    Full Time Customer Service Representative - Richmond, BC As a Customer Service Representative for CARO Analytical Services’ growing laboratory network, your main responsibilities will include: **Client Facing** - Greeting walk-in clients and receiving incoming samples. **Work Order Tasks** - Work order Login and sample labelling. - Sending Login...


  • Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...


  • Richmond, Canada M.Gate Group Full time

    A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with professionalism and efficiency. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. The target is to ensure...


  • Richmond, Canada Rize Bikes Full time

    Rize Bikes is seeking an experienced Customer Services and Sales Representative to join our growing team. Based in Vancouver, Canada, Rize Bikes is an established e-bike company specializing in high end premium e-bikes for both Canada and United States. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the...


  • Richmond, Canada Imprint Plus Full time

    Imprint Plus is looking for a **Customer Service Representative** to join our team! We are a premium supplier of name badges and accessories with a focus on building branding programs so our clients can build meaningful connections with their guests and customers. Our industry is rebounding from COVID-19 and that means we are looking for friendly,...


  • Richmond, Canada TMG Industrial Full time

    Duties and responsibilities - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software systems used by the company to be able to communicate effectively with incoming...


  • Richmond, Canada Pure Lifestyle Inc. Full time

    We are a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.   We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our firm's...


  • Richmond, Canada Imprint Plus Full time

    Imprint Plus is looking for a **Customer Service Representative** to join our team! We are a premium supplier of name badges and accessories with a focus on building branding programs so our clients can build meaningful connections with their guests and customers. Our industry is rebounding from COVID-19 and that means we are looking for friendly,...


  • Richmond, Canada CARO Analytical Services Full time

    **CARO Analytical Services** is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...


  • Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...