Program Coordinator

2 months ago

Vancouver, Canada Paladin Technologies Full time

The Program Coordinator will help manage, coordinate, and execute the varying tasks within the project plan. The primary objective of this role is to support the Program Manager in delivering high-quality project and client services as efficiently as possible. May be requested to lead and manage small projects or initiatives at the discretion of the Manager.

**RESPONSIBILITIES**:

- Work with the Project Management team to develop and manage schedules, resource plans, procurement, project commissioning and risk mitigation strategies.
- Work with field operations to support day-to-day requests.
- Assist and manage the collection and distribution of project documentation (Ex. shop drawings, as-builts) and prepare closeout packages.
- Effectively manage and maintain all written and verbal communications.
- Prepare monthly progress reports.
- Maintain client satisfaction and promptly resolve any concerns.
- Manage all project documentation from opportunity to close-out.
- Visit client sites to support installations and troubleshooting requirements.
- Perform other tasks as required.

**Success Factors - What Excellence Looks Like**
- Project Management: Flawlessly deliver on necessary project components to exceed client satisfaction.
- Planning & Problem Solving: Plan for every situation and resolve issues.
- Agility: Adjust and pivot to changes with ease.
- Communication: Transmit information with consistency and clarity; adapt to different styles.
- Detail Oriented: Don’t skip the details.
- Take Initiative: Keep workflows moving.

**QUALIFICATIONS**:

- Previous coordination or corporate administration experience is required.
- Experience in the construction/security industry would be considered an asset.
- Excellent written and verbal communication, as well as interpersonal skills.
- Strong computer skills, with proficiency in Microsoft Office and project software.
- Able to work independently, manage time effectively, and work with multiple deadlines.

**Company Info**:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast and nearly 1,500 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. Our team is the best in the industry, always at the forefront of the changing technology landscape. Through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

Paladin Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

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