Program Coordinator

Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Educational Programming, Level AJob TitleProgram CoordinatorDepartmentRural Projects | Continuing Professional Development | Faculty of MedicineCompensation Range$4, $7,141.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End DateJuly 25, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Jul 23, 2025

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
The University of British Columbia Faculty of Medicine's Division of Continuing Professional Development (UBC CPD) is responsible for the continuing education and professional learning of practicing physicians and other healthcare providers in BC. The Program Coordinator is a key member of the UBC CPD education team. As such, the incumbent contributes creativity, project coordination skills, and educational expertise in order to grow the educational delivery capacity of the Division and meet the CPD needs of physicians and other healthcare professionals. This position is responsible for coordinating the design and delivery of CPD courses and events (live, videoconference, and online). Specifically, this position will involve coordinating activities with various project partners, including the Rural Coordination Centre of BC, Health Authorities, and Divisions of Family Practice. The incumbent works under the direction of the UBC CPD Project Managers. The incumbent assists the organization in seeing and facilitating new opportunities for the UBC CPD Program portfolio and other CPD initiatives and fosters partnerships with organizations concerned with medical practice and practice improvement. In addition, the incumbent is responsible for supporting the development of plans to identify learning needs for practitioners and implementing programs to meet these educational needs, with a specific eye to new and innovative methods of delivery.

Organizational Status

The Program Coordinator reports to the UBC CPD Project Manager. The incumbent works in close alliance with other Coordinators, Project Managers, Research Assistants, Program Assistants, Administrative Assistants, physician consultants, Medical Directors, the UBC CPD Director, the Associate Dean of CPD, and the Conference & Operations team.

This individual interacts with various UBC departments, hospital departments, funding agencies, physician organizations, and university faculty, as well as physicians and other health professionals in practice.

Work Performed

• Assesses perceived and unperceived learning needs for BC physicians
• Implements and coordinates courses/programs/workshops for practicing physicians and other healthcare professionals
• Develops evaluation strategies and plans, and implements evaluation activities
• Builds understanding of medical context and develops appreciation for key factors affecting medical practice
• Builds networks and maintains a close working relationship with key project partners (e.g., BC Health Authorities, CME Coordinators, UBC CPD Medical Leads, and other key provincial and national partners)
• Supports and integrates other UBC CPD initiatives and educational opportunities
• Provides outreach and educational expertise that guides project development and agenda formulation
• Produces quarterly and annual reports, as required
• Drafts publications and conference abstracts and presents evaluation and research findings
• Identifies groups with similar education mandates to collaborate on joint education initiatives, including rural skills enhancement education (e.g., Rural Education Action Plan)
• Coordinates with stakeholders, course directors, and UBC CPD management to develop sustainable closer-to-home programming
• Identifies opportunities for program growth and innovation
• Develops and writes program marketing and learning materials, collaborating with Digital Marketing and Creative Learning teams as needed
• Maintains updated course inventory and
• Develops and disseminates program policies and guidelines with both external and internal parties
• Responds to inquiries and requests from individuals/communities
• Provides orientation and overview of programming to CME Coordinators, physician leads, and local coordinators
• Encourages and incorporates inter-professional education, including nurses, and other healthcare practitioners and providers (where applicable)
• Works with UBC CPD Director and Project Managers, project advisors, and others to create project plans and proposals
• Provides guidance to physicians and others in the design, accreditation, and coordination of CPD events
• Develops and implements project management plan
• Develops, refines and maintains project budgets with input from the Project Manager
• Assists the organization in seeing new opportunities and new partnerships for educational programming
• Creates, develops, and schedules programs
• Develops budgets, amends plans based on projected revenue, works with financial staff on post program financial statements
• Develops and conducts surveys; performs data preparation, collection, entry and analysis (qualitative and quantitative)
• Supports the preparation of program status and financial reports for internal and external stakeholders
• Works in synergy with other UBC CPD projects with vision of providing high quality education to physicians and other health care professionals
• Supervises and delegates duties and tasks where appropriate

Consequence of Error/Judgement

This position requires working effectively within a relatively flat organization structure with a significant degree of self-direction. Additionally, this individual works with considerable autonomy on projects within the portfolio. The incumbent will be required to show judgment and decision making, which has the potential to impact UBC CPD reputation, product viability, project funding, and the opportunity for future and educational research development.

Exercising poor judgment and/or inappropriate lack of consultation has the potential to adversely affect the viability and validity of research projects and educational programs. Continued adverse effects to UBC CPD projects could potentially negatively affect the ability of UBC CPD to obtain future contracts, projects, grant-based funding or other means necessary to sustain itself.

Supervision Received
The incumbent works under the general direction of the Project Manager, Rural CPD. In addition, this individual works with a degree of independence and meets regularly with senior staff to review performance and give an overview on the portfolio. At a project level, the incumbent receives direction from project leads and Medical Directors, some of whom may not work in the same location.

Supervision Given
May on occasion be responsible for the supervision of research staff/assistant, temporary staff or technical staff.

Minimum Qualifications
University degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experience in educational implementation an asset
• Training in project management an asset
• Formal evaluation training an asset
• Experience with grant/proposal writing an asset
• Experience in the CPD domain with particular sensitivity to the context of health care delivery and knowledge of the BC medical system contextualized to practice preferred
• Minimum of four years experience in an administrative role with demonstrated experience in a cost recovery environment an asset
• Working knowledge of both traditional and online methods of course delivery preferred
• Experience working with learning management systems (LMS), particularly Moodle, an asset
• Database experience an asset; data analysis software (SPSS or equivalent) preferred
• Experience with the requirements and procedures of educational research, including experience with a variety of research traditions and methodologies preferred
• Experience working with the medical community an asset
• Effective oral and written communication, interpersonal, project management, time management and organizational skills required
• Effective supervisory skills and ability to motivate employees and colleagues
• Knowledge of remote technologies used to deliver education an asset
• High level of proficiency in MS Word, Excel, PowerPoint as well as e-mail and Internet required
• Ability to prioritize work, multi-task, and meet deadlines
• Demonstrated ability to work effectively both in a team environment and independently, build relationships and work collaboratively with project leadership and partners as well as all others involved in the delivery of educational initiatives
• Ability to exercise tact, discretion, show initiative and good judgment
• Ability to travel, work some evenings, weekends and/or occasional early mornings as required for program delivery

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