Administrative Assistant

2 weeks ago

Montroyal, Canada TEXSTYLES DECO Full time

**About us**

Texstyles Deco is a small business in Mont-royal, QC H4T 1M4. We are professional, agile and our goal is to Texstyles Deco is a Canadian company specialized in table linen wholesale since 2007. Constantly in search of new trends and the desire to cater to the current market, we remain an essential partner for your supply of table têxtiles and accessories. In order to satisfy various tastes, we regularly enrich our collections with new, exclusive patterns as well as new colours that incorporate the most recent colour and season trends. We are surrounded by dedicated, motivated and creative professionals, constantly looking for new motifs to enhance your decor, both indoors and outdoors. We offer quality products at affordable prices and our in stock inventory allows us to quickly respond to all your needs.

Looking forward to serving you

**- an english version will follow -_

Nous recherchons un(e) adjoint(e) administratif(ve) pour travailler selon un horaire flexible à **temps plein** du lundi au vendredi sur le quart de jour. Les tâches comprendront l'exécution d'une variété de travaux de bureau sélectionnés, les problèmes de service à la clientèle, la facturation et l'assistance avec notre commerce électronique et les commandes par téléphone.

**Fonctions**:

- Répondre aux demandes des clients
- Fournir un soutien à la clientèle (peut être appelé à parler aux clients, résoudre des problèmes)
- Assister le Directeur des ventes - contacter les clients
- Contacter les clients pour des rappels de paiement
- Suivi et traitement des commandes des plateformes e-commerce
- Prise et traitement des commandes clients
- Facturation des commandes, préparation des documents douaniers américains
- Préparation des présentations pour les clients et des échantillons de produits
- Autres tâches administratives diverses selon les besoins

**Exigences**:

- Bilinguisme (communication en français avec les clients québécois, communication en anglais avec le reste du Canada et les États-Unis)
- Excellentes compétences sociales
- Solides compétences en communication et attitude positive
- Esprit d'équipe flexible
- Solides compétences de base en informatique (produits Microsoft Office ; la connaissance du logiciel Simple Comptable est un atout)
- Une expérience antérieure en vente/service à la clientèle est un atout

**We are looking for an administrative assistant to work on a flexible **full-time** schedule from Monday to Friday during the day shift. Tasks will include performing a variety of select office work, customer service issues, invoicing and assisting with our e-commerce and phoned orders.

**Duties include**:

- Responding to customer inquiries
- Providing customer support (may be called upon to speak to clients, resolve problems)
- Assisting Sales Manager - contacting customers
- Contacting past due clients for payment reminders
- Monitoring and processing e-commerce platforms
- Taking and processing customer orders
- Invoicing orders, preparing US Customs documents
- Preparing customer presentations and product samples
- Other assorted administrative tasks as needed

**Requirements**:

- Bilingualism (French communication with Quebec customers, English communication with the rest of Canada and US)
- Excellent social skills
- Strong communication skills and positive attitude
- Flexible team player
- Strong basic computer skills (Microsoft Office products; Simply Accounting knowledge is an asset)
- Previous Sales/Customer service experience is an asset

Type d'emploi **:Temps Plein, Permanent**

Job type**:Full-time, Permanent**

Type d'emploi : Temps plein, Permanent

Avantages:

- Congés de Vacances et Compensatoires

Horaires de travail:

- Du Lundi au Vendredi
- Quart de jour
- Repos la fin de semaine

Lieu du poste : En présentiel

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