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Dealer Account Manager

4 months ago

Vancouver, Canada Reliance Home Comfort Full time

LEARN, DEVELOP AND GROW - WITH RELIANCE
By joining Reliance as a Key Account Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. This role will support clients in the Ottawa and Quebec regions.

What will you do?
- Is the primary contact for all Key Account relationships currently in their territory
- Identify and develop new business to business opportunities though cold calls, face to face interactions and other techniques to cultivate business partnerships
- Consult and engage business partners after contract signing to build strong channel development
- Provide account management to partners by resolving operational and financial obstacles
- Provide exceptional support including training and communication of initiatives that benefits the relationship
- Exceeds assigned monthly quotas and performance KPI’s
- Monitors market conditions, competitors’ products, pricing and strategies
- Participates in industry and customer related events/tradeshows to network, target new prospects, identify market opportunities
- Develops and maintains in-depth knowledge of Reliance’s Dealer value proposition, including products and services offered and the value they create
- Provides regular reporting and updates on Dealer sales pipeline progress to be leveraged in forecasting and large deal implementation planning
- Works cross-functionally with Reliance stakeholders to facilitate business interactions for smooth business continuity.
- Actively utilizes the CRM software to record sales activity and pipeline to maximize performance outcomes.

What do we offer?
- Generous compensation plan consisting of base and bonus.
- Comprehensive benefits and group savings plan
- Ongoing leadership, training and support
- Cross functional career opportunities
- Generous discount on Reliance products
- Fast growing company with an award-winning culture

What do you bring?
- Minimum 5+ years of consultative sales experience within a business-to-business environment
- 2+ years of Account Management and New Customer Acquisition experience
- Bachelor’s degree or college diploma in a related field (an asset)
- Demonstrated ability to encourage and lead traditional businesses in opening their minds to new partnership and product opportunities.
- Demonstrated ability to prospect new business.
- Proven track record of success exceeding sales quotas and sales metrics.
- Networking and building relationships are an innate part of who you are.
- You have an “Owner” mentality, managing your book of business as if your own.
- You are a self-starter with drive and initiative (remote workplace)
- You are a keen negotiator with an eye for creating a win-win scenario.
- You are a team player, willing to go the extra mile to ensure the mutual success of your team
- Results-driven individual who takes initiative and accountability to continuously improve business outcomes
- Superior communication and interpersonal skills
- Ability to work well in a cross functional business structure where collaboration and coordination between departments is critical to success
- Industry knowledge and/or experience working within HVAC industry is an asset

Why Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.
Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.