Customer Service

1 month ago


Montréal QC, Canada Daymor Couture international Inc Full time

Position Overview:
We are looking for an experienced customer service/ order entry specialist who will be working directly with the accounting, order desk and design depts. You are a natural multi-tasker, quick-witted, dynamic, bilingual, team player, responsible, energetic, and able to work in a high stress/ demanding environment. As you will be the first point of contact for our customers, you are a natural at solving customer issues and answering questions while being committed to delivering unparalleled customer service in a caring and considerate manner.

**Responsibilities**:

- Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
- Fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Check inventory records to determine availability of requested merchandise.
- Review orders for completeness according to reporting procedures.
- File copies of orders received, or post orders on records.
- Confer with design, production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.
- Recommend merchandise or services that will meet customers' needs.
- Adjust inventory records to reflect product movement.
- Collect payment for merchandise & record transactions.
- Inspect outgoing work for compliance with customers' specifications.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Calculate and compile order-related statistics, and prepare reports for management.
- Remain current on product knowledge by being committed to continuous learning.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Disability insurance
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- customer service: 5 years (required)

**Language**:

- English (required)

Work Location: In person


  • Customer Service

    4 months ago


    Montréal, QC, Canada Peluche Vieux-Montreal Full time

    Job Summary: Join our team as a Customer Service Representative where you will play a vital role in providing exceptional service to our valued customers. As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction. Your strong communication...

  • Customer Service

    1 month ago


    Montréal, QC, Canada BakeMark Full time

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...

  • Customer Service

    2 months ago


    Montréal, QC, Canada DISTAULO Fruits & Vegetables Full time

    **Job Overview** This is full time, Monday - Friday position, working between the hours of 8:30 am - 5:00 pm. **Duties & Responsibilities** - Maintaining solid customer relationships - Order Management in B2B environment: - Processing PO’s, following up on quantity changes, revisions, pick up / delivery and all order related communication. - Being a...


  • Montréal, QC, Canada Oceanex Full time

    We are currently searching for a dynamic **Customer Service Representative** to join our Montreal office. Reporting to the Customer Service Manager, the chosen person will be responsible to take, administer and respond to customers’ requests. **Tasks and responsibilities** - Process customers’ orders promptly and efficiently. Take customers’ bookings,...


  • Montréal, QC, Canada Rudsak Inc. Full time

    Fondé en 1994, RUDSAK est une compagnie privée de mode canadienne de luxe formée d’une équipe passionnée et créative. Reconnu pour ses vêtements d’extérieur et ses cuirs de première qualité, RUDSAK offre des collections uniques qui permettent à notre clientèle d’exprimer leur unicité librement. **Nous sommes à la recherche de nouveaux...


  • Montréal, QC, Canada Rogers Communications Full time

    At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we’re passionate about people...


  • Montréal, QC, Canada Dal-Tile Corporation Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Montréal, QC, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role**: As the Customer Service Representative you are accountable for maintaining excellent service levels for...


  • Montréal, QC, Canada Sweet Stationery Shop Full time

    **Résumé de l'emploi** **Responsabilités** - Aider les clients à placer des commandes, à suivre et à résoudre les problèmes. - Effectuer les tâches de saisie de données avec précision et efficacité. - Analyser les besoins des clients pour recommander des produits ou des services appropriés. - Maintenir les normes d'étiquette téléphonique...


  • Montréal, QC, Canada BMO Financial Group Full time

    1625 boulevard Graham Montreal Quebec,H3R 1G7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Montréal, QC, Canada BMO Financial Group Full time

    6700 rue St-Hubert MONTREAL Quebec,H2S 2M6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Montréal, QC, Canada BMO Financial Group Full time

    1205 Ste-Catherine Street West Montreal Quebec,H3B 2K7 Mandarin would be an asset Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the...


  • Montréal, QC, Canada Bossa Full time

    **Job Summary** **Responsibilities**: - Greet customers and assist them with their inquiries - Process customer transactions accurately and efficiently - Provide product information - Utilize strong communication skills to interact with customers and team members - Upsell products and services to enhance the customer experience - Maintain a clean and...


  • Montréal, QC, Canada AFROLYMPIC TRAVEL INC Full time

    We are looking for a friendly and responsible Customer Service Representative to join our travel company, specializing in organizing unique journeys and unforgettable adventures for our clients. This role is perfect for someone who is passionate about travel, enjoys helping people, and is skilled in problem-solving. **Key Responsibilities**: - Provide...


  • Montréal, QC, Canada Exertis | JAM Full time

    **Job Title**: Customer Service Representative **Division**: Erikson Commercial **Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) **Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to be...


  • Montréal, QC, Canada Soupe Cafe Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Operate cash register - Scan items - Receive payment for goods or services - Stock shelves and clean counter area - Greet customers - Wrap or place merchandise in bags - Provide customer service - Provide product care and other information and service to customers -...


  • Montréal, QC, Canada Manmade Full time

    Who is Manmade? We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing in parallel in the US market. Who are we looking for? The...


  • Montréal, QC, Canada Passport Health Full time

    **Customer Service Representative (CSR)** **Job Summary**: The CSR is responsible for providing exceptional customer service to clients by responding to service inquiries and conducting soft sales on services offered through Passport Health. **Responsibilities**: - Respond to client inquiries via multiple communication channels- Build sustainable...


  • Montréal, QC, Canada Les Importations Bolide Ltee Full time

    **Role Summary**: The Customer Service Representative will serve as the contact person for all customer service related activities; including both sell-in initiatives and after-sale service within our wholesale division. This person will play a key role in ensuring the orders are properly entered, that the showroom and clients are well served, and that the...


  • Montréal, QC, Canada Manmade Full time

    Who is Manmade? We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing in parallel in the US market. Who are we looking for? The...