Administrator, Member Services

3 weeks ago

Whitby, Canada Rugby Ontario Full time

Have you ever wanted to help grow the game of rugby in Ontario?:
**Compensation & Benefits**:
Upon joining the team, you will receive;
- $42,000-$47,000 per annum, based on experience;
- Comprehensive health and dental benefits;
- 2 weeks of paid time off annually;
- Full-time salaried position, standard business hours (9 am - 5 pm). The nature and scope of this position may, from time to time, require, particularly through extended periods of the year, the need for work to be scheduled outside regular business hours, including evenings and weekends with a willingness to travel when required.
- Hybrid work environment - remote four (4) days a week, in office minimum of one (1) day a week in the Rugby Ontario office. (Office Address: Abilities Centre, 1 Jim Flaherty Street, Whitby ON L1N 0J2)

**What you’ll be doing**:
Under the leadership of the Manager, Member Services, this role is responsible for administering the day-to-day operations of Rugby Ontario’s Player Safety, Match Official and Coach Education programs, including Discipline and Blue Card (concussion & head injury management). A close working relationship is essential with other members of the Rugby Ontario team and relevant community and club stakeholders, partners, and committees. Excellent organizational and communication skills will be paramount to () achieving this position’s objectives.

**Primary Duties and Responsibilities**:

- Support the day-to-day administration and operations of the Match Official and Coach Education portfolio, primarily certification courses.
- Facilitate Rugby Ontario’s delivery of the National Coaching Certification Program (NCCP) - scheduling, hosting and communicating with learning facilitators and workshop attendees.
- Drive the implementation of the referee appointments and grading process, supporting Rugby Ontario’s and regional branch referee appointers.
- Coordinate various SportLoMo coach and referee management software functionalities, including managing registration compliance and tracking, certification and accreditation requirements and ongoing communication database administration.
- Liaise with external rugby partners as it relates to referee appointments for non-club and education system competitions (e.g. OUA, OCAA and OFSAA).
- Liaise with the Match Official operational committee and participate in committee meetings as required.
- In conjunction with the Director, Rugby Operations, develop annually and facilitate the Match Official and Coach certification course calendars.
- Coordinate the Rugby Ontario Referee on-field and off-field kit program, including facilitating order/sales, fulfilment and internal/external communication with the official supplier and registered match officials.
- Assist the Chief Operating Officer with all financial management of the Match Official and Coach Education portfolio budget and expense management, including regular budget review, expense management, reconciling match official contract revenue, etc.
- Assist in the delivery of Rugby Ontario events as required, ensuring all match official requirements are in place and in accordance with Rugby Ontario policy and procedure and the World Rugby Laws of the Game.
- Administer and serve as a point of contact for the Rugby Ontario Discipline, Investigations & Appeals procedures, including triage of discipline reports and notifications, coordination of hearings, and updating SportLoMo with relevant disciplinary actions.
- Other duties as assigned by the Manager, Member Services and/or the Chief Operating Officer or Director, Rugby Operations.

**Desired Experience & Qualifications**:

- A post-secondary level of education in a related field of study (i.e. Sports Management, Recreation, Event Planning/Management, Community Development).
- Prior experience working in a sports organization, and preference is given to those demonstrating experience working in competitions and events (e.g. scheduling, logistics planning, database management, etc.).
- Knowledge of Rugby Ontario and the Ontario rugby community is an asset but not essential.
- Strong leadership, organizational and communication skills.
- Exceptional planning, analytical and reporting skills.
- Self-directed and results-oriented with the ability to multi-task and problem-solve.
- Proficient computer skills using both Mac and PC and Microsoft Office, including competency in creating presentations (e.g. PowerPoint) and facilitating online / virtual meetings and presentations (e.g. MS Teams and Zoom, or similar platforms).
- Experience organizing group meetings (online/in-person) and managing all relevant logistics.
- Ability to work within a flexible schedule and in a remote work environment setting.
- Demonstrated strong values and ethics in accordance with Rugby Ontario’s organizational values (and other Rugby Ontario policies) through personal and professional behaviours.
- Demonstrated experience working with and supporting volunteers and/or in cus

  • Member Services Rep

    6 days ago

    Whitby, Canada Crunch Fitness Canada (CFC005) Full time

    **Benefits/Perks** - Career Growth Opportunity - Competitive Compensation - Complimentary Crunch Gym Membership - Discounts on services, products, and more! - A seriously fun work environment! - Training and Development Programs - FREE Accredited Industry Certifications **Company Overview** Working at Crunch is more than a job, it’s an opportunity to...

  • Member Services Rep

    1 week ago

    Whitby, Canada Crunch Fitness Canada (CFC005) Full time

    Benefits/PerksCareer Growth Opportunity Competitive CompensationComplimentary Crunch Gym MembershipDiscounts on services, products, and more!A seriously fun work environment!Training and Development ProgramsFREE Accredited Industry Certifications Company OverviewWorking at Crunch is more than a job, it’s an opportunity to inspire others to reach their...

  • Service Team Member

    3 days ago

    Whitby, Canada Michaels of Canada, ULC. Full time

    Store - TOR-WHITBY, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help customers...

  • Food Service Team Member

    6 days ago

    Whitby, Canada Bento Sushi Full time

    **Food Service Team Member (Sushi Chef)** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. Come roll with us as...

  • Member Services Representative

    1 month ago

    Whitby, Canada Meridian Credit Union Full time

    **Who we are**: Meridian’s dedication to helping Canadians goes beyond banking, it’s about achieving a better life! Thriving communities are essential to the individual well-being of our Members and the overall well-being of Canadians. At Meridian, we’re committed to providing exceptional banking, services, security, and advice so our Members can get...

  • Client Services/administrative Coordinator

    1 month ago

    Whitby, Canada Lifemark Health Group Full time

    **Client Services/Administrative Coordinator - Community Advantage Rehabilitation - Lifemark Health Group** **Location**:Whitby, ON **Mandatory Requirement**: Effective **November 1, 2021** all Lifemark employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second dose of a **Health Canada** approved...

  • Club Administrator

    3 days ago

    Whitby, Canada The Whitby Yacht Club Full time

    Welcome to the Whitby Yacht Club The Friendliest Club on the Lake **Who is the Whitby Yacht Club?** The Whitby Yacht Club is an established yachting club located in the historic Whitby Harbour overlooking the beautiful Lake Ontario. The Whitby Yacht Club set a course in 1966 to build an active and comprehensive boating facility for members of all ages....

  • Crisis Response Team Member

    6 days ago

    Whitby, Canada Bridgeway Family Homes Full time

    **Casual Job Posting - Crisis Response Team** Bridgeway Support Services, a division of Bridgeway Family Homes, seeks highly skilled Child and Youth Care Practitioners to support Foster Families, children, youth and young adults experiencing emotional distress often caused by mental and behavioural trauma who may be dysregulated and aggressive. You will be...

  • Administrator

    1 month ago

    Whitby, Canada Custom Fire & Sprinkler Services Ltd. Full time

    _Custom Fire & Sprinkler Services was born from the vision that a transparent, honest approach was needed in the fire protection services industry._ - Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition...

  • Team Member

    1 week ago

    Whitby, Canada Panera Bread - FMI Group Full time

    **Location: 372 Taunton Road East, Unit L2, Whitby, Ontario** Come join Panera Bread! We believe in raising, serving and eating food that is good and good for you! Our Team Members know what our customers want and deliver it - fast, accurate and with friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm. We...

  • Food Services Team Member

    5 days ago

    Whitby, Canada Schlegel Villages Full time

    The Village of **Taunton Mills located in Whitby, ON** has an exciting opportunity for a a Full-Time Food Service Aide - Food Prep to join their team. **You can be you while being a part of our family.** At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and...

  • Scheduling Administrator

    1 month ago

    Whitby, Canada Custom Fire & Sprinkler Services Ltd Full time

    Custom Fire & Sprinkler Services is looking for an organized scheduling administrator to support our Operations Team out of Whitby Ontario. - Experience in the Fire protection industry an asset **Key Responsibilities**: - Handle incoming calls from Customers and provide the best Custom Service - Co-ordinate with Service Manager regarding work schedules and...

  • Administrative Assistant

    7 days ago

    Whitby, Canada 360insights Full time

    **ADMINISTRATIVE ASSISTANT** **Base salary **CAD **$**4**0**,500 - $**50,0**00** Plus Bonus, Equity & Benefits - _Pay transparency_ - Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum...

  • Dental Administrator

    1 month ago

    Whitby, Canada Whitby Family Dental Full time

    FULL TIME DENTAL ADMINISTRATOR POSITION: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls and respond to inquiries or direct calls to appropriate staff members - Schedule appointments accurately and maintain calendar - Verify insurance information and assist with insurance claims processing - Collect and...

  • Team Member

    5 days ago

    Whitby, Canada Tim Hortons Full time

    Do you enjoy meeting new people and creating great experiences for those around you? You might be the perfect fit for the role of Team Member! If you're an enthusiastic team player with a positive attitude and a passion for delivering excellent service, we might be the perfect fit for each other. A sneak peek of your job responsibilities includes: -...

  • Housing Administrator

    4 weeks ago

    Whitby, Canada Pro Edge Management Inc. Full time

    _Housing Administrator _ **Company description** Pro Edge Management. is presently seeking to add a highly motivated individual for a Housing Administrator position to join our growing family. Housing Administrators will work along side the Property Manager while providing administrative and maintenance support enabling our Executive Team to achieve/exceed...

  • Support Services Supervisor, Family Connections

    1 month ago

    Whitby, Canada Dnaagdawenmag Binnoojiiyag Child & Family Services Full time

    **PURPOSE OF THE POSITION**: Through culturally intelligent practices, this position reports to the Senior Manager of Support & Clinical Services. The Support Services Supervisor, Family Connections is responsible for the development, implementation and ongoing evaluation of the Family Finding, Reintegration and programs that program family connections. The...

  • Administrative Assistant, Forensics

    1 week ago

    Whitby, Canada Ontario Shores Centre for Mental Health Services Full time

    **WHO WE ARE**: Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is a public hospital that provides inpatient, outpatient and consultation services for people with complex mental illness. Our patients benefit from a recovery-oriented environment of care built compassion, inspiration and hope. We engage in research, education and advocacy...

  • Administrative Services Coordinator Ii

    1 month ago

    Whitby, Canada Thermo Fisher Scientific Full time

    **How will you make an impact?** This is an exciting opportunity to join a team that is inclusive! As part of the Administrative team you will provide support to the distribution management team, associates and our customers! You will perform work that is multifaceted and sophisticated where you will rely on experience and judgment to plan and accomplish...

  • Night Crew Member

    1 week ago

    Whitby, Canada McDonald's Full time

    **Night Crew Member** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald...