Customer Operations Co-op/intern

2 months ago


Toronto, Canada Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**About Fiix**

Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. Creating positive social impact is baked into our company DNA, and as one of Canada’s previous awardees Best Workplaces previous awardees, we’re transforming an industry and doing it the right way.

Fiix was acquired by Rockwell Automation in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer the best of both worlds to our employees.

**About the team**

Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.

As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, there are tons of opportunities to make an impact Take paid time off to volunteer in your community, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class

Reporting to the Senior Manager, Customer Operations, the Customer Operations Co-op/Intern will be responsible for supporting the work of customer growth and revenue operations teams through the use of the technology stack at Fiix.

**What you will do**:

- Assist the Customer Operations Manager and Specialist with data, system and process changes
- Ensure the integrity of database health by focusing on data completeness, enrichment and hygiene
- Work cross functionally with other operations teams to support ongoing projects
- Adopt agile methodology and ensure cases are completed accurately and on time
- Learn and leverage an array of tools, such as Salesforce, Gainsight, Intercom, and more
- Support the Revenue Operations team with systems issues related to the sales process
- Complete a special project that will be assigned to you
- Ability to learn and grow in a fast-paced, high-growth software company, with access to internal resources for personal development
- You should be expected to finish this placement with a strong understanding of SaaS operations and tools

**Preferred Qualifications**:

- Coachable, fast learner who can pick up new skills and processes quickly
- Analytical mindset with a skillset focused on extracting & analyzing data
- Strong attention to detail
- HIghly organized and able to prioritize tasks
- Able to thrive in a fast paced environment
- Self-starter requiring mínimal supervision
- Pursuing a degree or diploma in business, economics or STEM
- Salesforce/CRM experience a bonus

We are an Equal Opportunity Employer including disability and veterans.



  • Toronto, Canada Relay Financial Full time

    Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...


  • Toronto, Canada CLEAResult Full time

    Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by create a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and...


  • Toronto, Canada Definity Full time

    **Operational Planning and Analysis Co-op/Intern (Summer 2023)**: Job ID : 6305 Category : Personal Insurance Brand : Definity Regular/Temporary : Temporary Fulltime/Parttime : Full Time Location : Toronto, Canada Share :- share to twitter- share to facebook- share to linkedin**Save job** **YOUR NEXT CO-OP PLACEMENT** **Work term: Summer** (May 8,...

  • Intern / Co-op Iii

    7 days ago


    Toronto, Canada TD Bank Full time

    403217BR Campus Program Toronto, ON March 16, 2023 Company Overview All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** *** **TD’s Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new...

  • Intern / Co-op Iii

    7 days ago


    Toronto, Canada TD Bank Full time

    **TD Description** All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** **TD's Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community....


  • Toronto, Canada TD Bank Full time

    403119BR Campus Program Toronto, ON March 16, 2023 Company Overview All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** *** **TD’s Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new...


  • Toronto, Canada TD Bank Full time

    **Role Type**: Internship/Co-op **Work Term**: Summer/Term 3 **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Pay Details**:**Department Overview** **TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and...


  • Toronto, Canada TD Bank Full time

    All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** **TD's Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and...


  • Toronto, Canada CLEAResult Full time

    At CLEAResult, we change the way people use energy. CLEAResult is the leader in transforming energy challenges into energy efficiency solutions. We work with utilities, businesses, and consumers to improve the energy experience on a local and global level throughout the US and Canada. You will love working at CLEAResult because we are having a positive...

  • Co-op Coordinator

    2 months ago


    Toronto, Canada York University Full time

    **Purpose**: Under the general direction and in consultation with the Manager, Co-op Program & Business Partnerships, the Co-op Coordinator contributes to the success of the Lassonde Co-op Program by providing superior service to students and employers. This is achieved through the effective and proactive identification, promotion, and provision of services...


  • Toronto, Canada Relay Financial Full time

    Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...

  • Marketing Intern

    2 weeks ago


    Toronto, Canada Indigoblue Group of Companies Full time

    **Current Opportunity** Indigoblue Group of Companies (“IBGC”) on behalf of its affiliates is currently seeking a full time **Marketing Intern/Co-op** for a 4-month placement. **Overview of Company** IBGC affiliates are groundbreaking providers of alternative investments, mortgage solutions, and other services through various business lines. Driven by...


  • Toronto, Canada CLEAResult Full time

    Job Description Summary At CLEAResult, we change the way people use energy. CLEAResult is the leader in transforming energy challenges into energy efficiency solutions. We work with utilities, businesses, and consumers to improve the energy experience on a local and global level throughout the US and Canada. You will love working at CLEAResult because we...

  • Co-op Coordinator

    2 weeks ago


    Toronto, Canada ILAC Full time

    **The Company**: The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...


  • Toronto, Canada TD Bank Full time

    Role Type: Internship/Co-op Work Term: Summer/Term 3 Work Location: Toronto, Ontario, Canada Hours: 37.5 Pay Details: **Job Description**: DEPARTMENT OVERVIEW Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and...


  • Toronto, Canada TD Bank Full time

    **TD Description** All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** **TD's Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community....


  • Toronto, Canada TD Bank Full time

    All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** **TD's Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and...

  • IT Co-op

    1 month ago


    Toronto, Canada Mosaic Transit Group Full time

    **Mosaic Transit Constructors (Mosaic) - a consortium comprised of Aecon, Dragados, and Dufferin - is** **partnering with Metrolinx and Infrastructure Ontario to design, build and maintain the transformative** **Finch West Light Rail Transit (LRT) system in the City of Toronto.** **Position**:IT Co-Op*** **Reports to**: IT Support **Role...


  • Toronto, Canada TD Bank Full time

    All companies are not the same. What makes TD special as a business is also, what makes us special as an employer. **Why TD?** **TD's Colleague Promise: A better you. A better us.** A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and...


  • Toronto, Canada TD Bank Full time

    **Role Type**: Internship/Co-op **Work Term**: Fall/Term 1 **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Pay Details**: **DEPARTMENT OVERVIEW** Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and...