Co-op Coordinator

3 weeks ago

Toronto, Canada ILAC Full time

**The Company**:
The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the best possible experience throughout their learning experience.

**Co-op Coordinator**

Working within ILAC Higher Education’s Co-op and Career Services department, the Co-op Coordinator is responsible for ensuring that students have been prepared for the co-op and field placement parts of their program. This involves leading the co-op preparation course, facilitating workshops, meeting with students to discuss co-op options and matching to co-op opportunities, and supporting students through their independent search for co-ops.

**The Co-op Coordinator role will be revisited in February 2024, where it will either become a Career Advising position or will remain as a Co-op Coordinator.**

**Duties**
- Oversee and facilitate co-op preparation courses and workshops to students preparing for co-op, including creating syllabi, course materials, resources, rubrics, reviewing resumes and assignments etc.
- Develop and update co-op approval documents
- Create and mark post-co-op assignments and upload grades to college grading software
- Meet with students individually and/or in groups to discuss potential co-op options opportunities and match students to co-op opportunity provided through the college
- Share management of and update Excel and Orbis database(s) and job board(s) with co-op, opportunities, record requirements for students and progress through hiring process
- Support Job Developer in assessing co-ops for approval by monitoring documents and contacting employers to ensure suitability
- Support Job Developer in contact industry employers for co-op opportunities
- Ensure students are following instructions and set timelines or deadlines
- Manage and update student tracker every semester with co-op information
- Liaise with Academics to monitor student eligibility for co-op and discuss options available to students on academic probation (eg. courses that can be carried out alongside co-op)
- Liaise with registration to confirm students are registered and eligible to participate in co-op
- Work with other departments and partner college departments to ensure students are added to correct courses
- Oversee co-op awards, including creating criteria, develop judging panel, organizing awards event and prizes
- Create post-co-op student survey and review results each semester and provide feedback to Director
- Monitor student welfare issues or injuries while on co-op, and supports with WSIB or insurance claims, and record information on internal database and provide updates or escalate to Director of Co-op and Career Services
- Liaise with fellow Co-op and Career Services members to discuss co-op hiring matters, employer needs, match students to advertised roles, and share performance feedback of students
- Provide updates to Director on any co-op student hardship matters or performance issues or students at risk of failing that require escalating
- Support Job Developer in assessing student performance either in person or remotely during co-op through midterm reviews with students and employers, and gather feedback from employers after completion of co-ops.
- Support Job Developer in mediating between employer(s) and student(s) if a conflict arises and find a suitable solution for all parties
- Support the training, setting of tasks, and supervision of external placement student(s) and student peer mentors within the department
- Support Co-op and Career services workshops, drop-in events, job fairs, and speed interview sessions, resume writing etc.
- Maintain a detailed record of student, employer/business, community organization interactions, and ensure students complete feedback surveys after attending workshops or individual meetings
- Write content for the department marketing brochures, Co-op and Career Services Blackboard course, and Co-op and Career Services section of the website, and ensure information is up to date
- Provide regular updates to Director and Quality Assurance to ensure Ministry guidelines and service agreement guidelines are followed, discuss required policy changes, share industry updates etc.
- Ensure department policies are followed and that deadlines and expectations are met
- Liaise with internal departments (Student Services, Faculty, Academics, Marketing, Admissions/Recruitment) as needed
- Performs other related duties as assigned by the Director and ad-hoc basis.

**Experience**

**Essential**:

- 1 or more years’ experience in academic advising, co-op coordinating, career advising, recruitment
- Experience in developing resources and facilitating workshops for young adults and adult learners
- Excellent communication, o

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