Personal Lending Intern/co-op

3 weeks ago

Toronto, Canada TD Bank Full time

All companies are not the same. What makes TD special as a business is also, what makes us special as an employer.

**Why TD?**

**TD's Colleague Promise: A better you. A better us.**

A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and inclusive culture.

**Department Overview**

The Servicing and Loyalty pod is centered around customer engagement, retention and volume growth within the Personal Lending business. The department supports loans and lines of credit primarily.
Personal Lending Servicing and Loyalty is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. We are always considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contribute to a positive work environment and ensure that work embodies the Agile principles of transparency, collaboration and engagement.
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our **Co-op/Intern Programming** is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

- Leadership talks with key Leaders from across the organization
- Lunch and Learns on topics such as Innovation
- Diversity and Inclusion and Personal Branding and so much more

Our intern would be supporting a product owner to
- Partner with management to support the delivery of a product vision
- Align with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
- Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
- Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
- Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
- Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
- Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
- Manage delivery initiatives and oversee development team (pod) backlogs
- Proactively raise issues that impede the efficient delivery of customer-focused increments
- Responsible for defect management and prioritization

**Job Requirements**
- Currently enrolled in an undergraduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field; with the intent of going back to school at the start of your work term
- Solid knowledge of Microsoft Excel, Powerpoint and Word
- Strong interpersonal skills
- Strong Organizational skills

**Additional Information**
- This position is a 4-month work term and will commence **May 1**st** **- August 25**th** 2023.**:

- Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
- TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Type of Role**
- Internship/Co-Op and Summer Opportunities

**Start Date**
- Summer

**Job Family**
- Campus

**Job Category - Primary**
- Campus Program

**Job Category(s)**
- Campus Program

**Hours**
- 37.5

**Business Line**
- Corporate

**Time Type**
- Full Time

**Employment Type**
- Intern / Student

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Toronto

**Work Location**
- TD Centre - North - 77 King S

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