Customer Service/receptionist

2 weeks ago


Nepean, Canada Oakview Windows & Doors Services Inc. Full time

**Job Brief**

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

**Responsibilities**

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Monitor office supplies and place orders when necessary

Keep updated records and files

Take up other duties as assigned (travel arrangements, schedules etc.)

**Requirements**:
Proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Proficient in English and French (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

High School diploma; additional qualifications will be a plus

**Salary**: $18.00-$19.00 per hour

Schedule:

- 8 hour shift

Work Location: One location



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