Customer Service/receptionist
2 weeks ago
**Job Brief**
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
**Responsibilities**
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Monitor office supplies and place orders when necessary
Keep updated records and files
Take up other duties as assigned (travel arrangements, schedules etc.)
**Requirements**:
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Proficient in English and French (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus
**Salary**: $18.00-$19.00 per hour
Schedule:
- 8 hour shift
Work Location: One location
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