Optometric Receptionist

**OPTOMETRIC RECEPTIONIST**

**Full-Time**

Nepean Optometric has been providing comprehensive eye care to Bells Corners and West Ottawa since 1980. Both our Team and Doctors have years of professional experience. We are searching for the right person to fill the Full-Time Receptionist Position; this key position is a mix of patient contact and reception duties and provides administrative support to our team. We are looking for someone that is ready to learn all aspects of the front office. The fast-paced environment requires multitasking and organization skills

What you’ll do:

- Scheduling/confirming appointments.
- Patient work ups and front desk duties
- Greetings, and triage in person and patients on the telephone.
- Familiar with the Visual Eyes program, if not we will train you.
- Managing the scheduler in Visual Eyes.
- Answering/directing telephone calls
- Maintaining and filling doctors’ schedules in Visual Eyes.
- Creating and managing files
- Greet/Maintain patient flow and walk ins.
- Interaction with Optometrists on patient needs and requests.
- Identify the needs of our patients and always exceed their expectations
- Excellent written and communication skills with patients.
- Quick learner and be a team player.
- Prioritizes and multi-tasks efficiently and effectively.
- Ability to handle confidential and valuable materials.
- Manage time and workload effectively by staying organized.
- Ability to thrive in a fast-paced environment.
- Strong telephone/computer & data entry skills.
- Professional assisting patients and customer service excellence.
- Dependability and a great attitude towards learning.
- Availability and flexibility to work Saturdays and Thursday evenings if needed.

What we offer:

- A workplace that prides itself on the safety and well-being of all employees, management, and patients
- An Eyewear Boutique that offers the highest quality of eyewear and level of service to our valued patients
- A fast-paced environment that continually strives to be at the forefront of innovative eye care and state-of-the-art technology
- A well-established office with longstanding, knowledgeable team members
- An opportunity to perform a variety of tasks
- Health/RRSP spending account, vision care and a generous vacation package
- Parking available and life balancing scheduling.

This can be a wonderful opportunity for a new career, to grow with our practice and we are willing to train the right person.
- References and Police check may be requested_

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$21.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Application question(s):

- Please have a look at our operating hours, would you be available 40 hours a week and Thursday evening, Saturday shift if needed ?
- Please list 2-3 dates and time ranges that you could do an Phone interview?

**Experience**:

- reception/Admin: 1 year (preferred)

Work Location: In person

Application deadline: 2023-08-07