Front Desk Receptionist

2 weeks ago


Nepean, Canada Ramilas Healing Arts Clinic Full time

**We’re expanding our team**

Are you a compassionate and friendly individual with a passion for natural medicine? Do you enjoy helping others and thrive in a fast-paced environment? If so, we have an exciting opportunity for you at our well-established holistic clinic

We are looking for a personable, vibrant, energetic and reliable, self-motivated individual who is passionate about assisting others on their health journey to join our team.

With over 30 years of experience in providing quality holistic healthcare, our clinic has become renowned for its caring and friendly atmosphere. We believe in treating our patients as whole individuals, addressing their physical, emotional, and spiritual well-being.

We are currently seeking a dedicated and motivated Front Desk Receptionist to join our team. In this crucial role, you will be the first point of contact for our patients and will play a pivotal role in ensuring their experience at our clinic is warm, welcoming, and efficient.

**What does this role involve?**
Front office duties include:

- Greet, welcome & check in patients in a professional, courteous & timely manner
- Scheduling, registering and confirming patient appointments & obtaining accurate information
- Organizing patient records, filing & other record-keeping in an accurate and timely manner
- Collaborate with healthcare professionals to ensure smooth operations
- Managing inventory, including ordering and restocking and managing invoices
- Organizing and coordinating schedules for multiple practitioners
- Cleaning and maintaining a well-kept office
- Maintaining treatment rooms after appointments
- Maintaining professionalism and confidentiality with patients
- Continuously strive to enhance the patient experience and contribute to the clinic's positive environment

**Are you the right person for this role?**
If you have the qualities and skills below, we want to hear from you
- Passionate about living a healthy lifestyle and genuine interest in natural medicine and holistic healthcare
- A compassionate and caring nature, with a genuine desire to help people
- High level of professionalism to deal with patients, external clients and sensitive health information
- Self-motivated and positive can-do attitude
- Strong verbal and written communication skills
- Ability to work independently and take initiative
- Motivated to learn and stay up-to-date with new developments in the field
- Experience in reception and sales
- Customer service oriented
- Highly developed interpersonal skills with the ability to build rapport with clients from different backgrounds
- Ability to use tact and diplomacy when interacting with clients and patients
- Ability to multi-task in a busy office environment
- Well-organized and attentive to details
- Dependable, reliable and trustworthy
- Work well in a small, dynamic and highly motivated team
- Work in a self-directed fashion making optimal use of time
- Advanced software skills in Microsoft Office are essential
- Knowledge & experience in social media preferred

**Hours for the Position**
- Mondays: 9:00am-4:30pm
- Tuesdays
- Thursdays: 9:00am-5:30pm
- Fridays: 9:00am-4:30pm

In this position you will gain a substantial amount of knowledge in health and healing, with the potential for growth in other areas within the business.

If you are enthusiastic about holistic healthcare and want to make a meaningful impact in people's lives, we would love to hear from you Join our team of dedicated professionals and contribute to our mission of providing exceptional care to our community.

To apply, please send your resume and a cover letter detailing your interest in natural medicine and your experience in a customer service role. We look forward to welcoming the newest member of our team

Pay: From $20.00 per hour

Expected hours: 40.5 per week

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-06-05



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